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  • FIRST POST
    • Dragonwillow
    • By Dragonwillow 18th Jun 19, 10:31 AM
    • 2Posts
    • 1Thanks
    Dragonwillow
    55 debt resolution visit fee on current bill
    • #1
    • 18th Jun 19, 10:31 AM
    55 debt resolution visit fee on current bill 18th Jun 19 at 10:31 AM
    I have received a bill with an item as follows:
    "55.00 Debt Resolution Visit Fee on 05 Jun 19"
    I have had no visit nor is there any indication that a visit has been made, e.g. card or notification left.
    Should I query this?
Page 1
    • Robin9
    • By Robin9 18th Jun 19, 10:35 AM
    • 4,523 Posts
    • 2,894 Thanks
    Robin9
    • #2
    • 18th Jun 19, 10:35 AM
    • #2
    • 18th Jun 19, 10:35 AM
    .................... you need to ask? Ring whoever sent you the invoice - NOW
    Never pay on an estimated bill
    • brewerdave
    • By brewerdave 18th Jun 19, 10:48 AM
    • 5,611 Posts
    • 2,493 Thanks
    brewerdave
    • #3
    • 18th Jun 19, 10:48 AM
    • #3
    • 18th Jun 19, 10:48 AM
    Are you in debt to your utility provider ???
    • Dragonwillow
    • By Dragonwillow 18th Jun 19, 8:04 PM
    • 2 Posts
    • 1 Thanks
    Dragonwillow
    • #4
    • 18th Jun 19, 8:04 PM
    • #4
    • 18th Jun 19, 8:04 PM
    Are you in debt to your utility provider ???
    Originally posted by brewerdave
    Temporarily yes.
    • SnowTiger
    • By SnowTiger 18th Jun 19, 9:23 PM
    • 3,758 Posts
    • 2,760 Thanks
    SnowTiger
    • #5
    • 18th Jun 19, 9:23 PM
    • #5
    • 18th Jun 19, 9:23 PM
    E.on?

    The fee is in their tariff. It sounds pretty serious: 'Debt resolution visit fee (formerly pre-disconnection fee'.

    I guess they want to talk to you about installing a pre-pay meter, allowing them to collect the debt over a period of time.

    I'm surprised they didn't leave documentation.

    I guess you could query it with them. They'll probably be more interesting in discussing the debt though.
    • Robin9
    • By Robin9 19th Jun 19, 5:53 AM
    • 4,523 Posts
    • 2,894 Thanks
    Robin9
    • #6
    • 19th Jun 19, 5:53 AM
    • #6
    • 19th Jun 19, 5:53 AM
    Temporarily yes.
    Originally posted by Dragonwillow

    How much and for how long ? Have they been in correspondence with you over this ?
    Never pay on an estimated bill
    • Houbara
    • By Houbara 19th Jun 19, 8:58 AM
    • 4,628 Posts
    • 3,219 Thanks
    Houbara
    • #7
    • 19th Jun 19, 8:58 AM
    • #7
    • 19th Jun 19, 8:58 AM
    Temporarily yes.
    Originally posted by Dragonwillow
    best way forward is just to accept a prepayment meter. The weekly debt repayment will be much less than via a voluntary amount per week on the bill. Debt repay on prepays is fixed at from .3.50 to a max at, well it used to be 16 a week, but i think its been lowered to a max of 12 per week and that max amount would only be for serious amounts of well over 2k.
    A debt of say, around 500 would be no more than 8 a week on the meter.
    Prepayment meter tariffs have now dropped to be not much more than the best fixed rate deals and are not to be feared due to subsidies and caps..
    Bulb for instance, one of the UK s cheapest , charge the same low tariff for prepays as their standard/variable credit meters.. They do not do fixed deals.
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