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  • FIRST POST
    • xlnc99
    • By xlnc99 16th Aug 19, 12:18 PM
    • 410Posts
    • 45Thanks
    xlnc99
    FOS Advice
    • #1
    • 16th Aug 19, 12:18 PM
    FOS Advice 16th Aug 19 at 12:18 PM
    I have now sorted out a list of previous debts that have all been paid for over the last 10 years. I have some statements, whilst others i dont have anything. I have tried to email the companies directly regarding refunds or claims but they are all fobbing me off and saying they will reply within 60 days

    My question is can i go direct to the FOS with all my complaints at the start bypassing the companies or do i have to go to the companies first and wait until they reply
Page 2
    • boo_star
    • By boo_star 16th Aug 19, 10:58 PM
    • 2,409 Posts
    • 1,770 Thanks
    boo_star
    i understand that but 60 days after i sent a complaint 3 weeks ago adds to 81 days in total!

    That is ridiculous. FOS say 8 weeks is the max
    Originally posted by xlnc99
    I suspect they mean "60 days from the receipt of your complaint" not "60 days from us sending this email."
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