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    • vincefoster45
    • By vincefoster45 3rd Mar 19, 5:15 PM
    • 42Posts
    • 4Thanks
    RBS community accounts
    • #1
    • 3rd Mar 19, 5:15 PM
    RBS community accounts 3rd Mar 19 at 5:15 PM
    I work for a charity and I submitted all our documents to the RBS community accounts but two weeks ago I did all that and said takes 7-10 working days but now March still heard nothing

    How long before the accounts are opened
Page 1
    • Savvy_Sue
    • By Savvy_Sue 4th Mar 19, 1:19 AM
    • 40,027 Posts
    • 37,358 Thanks
    • #2
    • 4th Mar 19, 1:19 AM
    • #2
    • 4th Mar 19, 1:19 AM
    No direct experience of RBS, but from a number of other banks DH and I have found ...
    • They don't always get the timescale right.
    • If there is anything wrong with any of the documents, they won't get back to you and tell you.
    • You have to chase them. That's when you find there was a problem with one (or more) of the documents.
    • You may find that you or one of the other signatories needs to go in and sign something else. Again, they won't tell you this unless you chase them.

    Good luck ...

    Oh, final thought. It's possible the accounts have been opened, but they haven't yet sent out the documentation, for one of the reasons above or for some other random reason. Again, chase them ...
    Still knitting!
    Completed: TWO adult cardigans, 3 baby jumpers, 3 shawls, 1 sweat band, 3 pairs baby bootees, 2 sets of handwarmers, 1 Wise Man Knitivity figure + 1 sheep, 2 pairs socks, 3 balaclavas, multiple hats and poppies, 3 peony flowers, 4 butterflies ...
    Current projects: pink balaclava (for myself), seaman's hat, about to start another cardigan!
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