Bought some shoes and they cut my feet after 30 mins of wearing them

Jodtaylorrr · 6 July 2018 at 11:20AM

Hi all!

I bought some new shoes from Linzi & they fit me fine... after 30 mins of wearing them to a christening they cut my feet so bad I had to walk back to the car with no shoes on. I emailed Linzi and they have said they don’t give refunds. I sent the shoe back for inspection and they said there’s nothing faulty with them and have returned them to store. These have now scared my feet... how can I claim my money back? They aren’t just blistered they re cut (not sure how to upload an image on here)

Ms_Chocaholic · 6 July 2018 at 11:21AM

Surely you felt the pain before they actually cut into your skin.

All shoes whatever the make or the price cause my feet (heels) to blister, I've just got that type of feet

Jodtaylorrr · 6 July 2018 at 11:23AM

Hey!

I did feel the pain they just felt like they were burning from rubbing which is why I took them off to see they had cut my feet.

And that’s a shame! It just annoyed me how they didn’t really care? Was no sorry basically said I’m in the wrong

Jodtaylorrr · 6 July 2018 at 11:24AM

Also they aren’t high heels they are flat shoes!

tacpot12 · 6 July 2018 at 11:27AM

How do you think they cut your feet?

Jodtaylorrr · 6 July 2018 at 11:31AM

I really don’t know it’s so strange. I think it was from rubbing - I’ll be honest I wasn’t in agony which is why I was surprised that they had actually cut! But they did sting! When they were healing it was worse pain, I actually had to wear slippers instead of shoes! It was right across the top of my feet.

lindens · 6 July 2018 at 11:31AM

TBH no-one has perfect average feet which is what manufacturers of shoes base their models of shoes on. Some brands fit me some dont. It's a painful trial and error process as to which ones are which.
It's not just brands either, it's styles. Some styles do not suit my foot shape and some do.
Chalk it down to experience

Jodtaylorrr · 6 July 2018 at 11:33AM

You think I should just leave it then? I think the thing that annoyed me was they wasn’t even sorry didn’t even care, I even showed the woman in the shop and she was like ‘wow they’re bad’

Guess I’ll just leave it then!

LilElvis · 6 July 2018 at 11:34AM

On the positive side their shoes are very cheap so it's not as though you've lost a lot of money and you could probably get some of it back by selling them on eBay.

Jodtaylorrr · 6 July 2018 at 11:35AM

Yeah I know luckily, tbh though it’s not even the fact of how much they are - im more upset with their customer service on how they didn’t care

marliepanda · 6 July 2018 at 11:58AM

If they cut your feet then they cannot have fit you fine, the two don't go together.

At the end of the day other than a 'oooh that looks sore' 'hope they get better soon' it doesnt make any difference to your legal position and really, customer service people arent there to sympathise with your shoes not fitting well.

Bought some shoes and they cut my feet after 30 mins of wearing them

Comments

Categories

Get our FREE Weekly email full of deals & guides - and it’s spam-free