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  • FIRST POST
    • aandrewb2001
    • By aandrewb2001 4th Nov 19, 10:23 AM
    • 39Posts
    • 43Thanks
    aandrewb2001
    Beneficial Loan PPI Claim Not Up Held
    • #1
    • 4th Nov 19, 10:23 AM
    Beneficial Loan PPI Claim Not Up Held 4th Nov 19 at 10:23 AM
    Hi All,

    I recently had a Beneficial Bank PLC loan from 1996 PPI claim not up held. Iím waiting for the letter confirming this. The documents I sent them was a loan agreement form, which shows the PPI cost as a separate amount and the monthly payment for that.

    The claim wasnít upheld because they require statements that show the PPI was paid. I had a payment book for the loan and as far as I remember, I didnít receive any statements for the loan that showed the PPI payments.

    Is a loan agreement that has all the relevant details plus is also a legally binding contract, not enough to say that I had PPI and paid for it. The PPI payment was part of the monthly loan payment.

    Would anyone be able to offer any advise?

    Thank you

    Andrew.
Page 1
    • -taff
    • By -taff 4th Nov 19, 10:34 AM
    • 10,664 Posts
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    -taff
    • #2
    • 4th Nov 19, 10:34 AM
    • #2
    • 4th Nov 19, 10:34 AM
    bank statements to show you paid the loan in full?


    You could have cancelled the PPI before the loan payments started.
    • aandrewb2001
    • By aandrewb2001 4th Nov 19, 10:38 AM
    • 39 Posts
    • 43 Thanks
    aandrewb2001
    • #3
    • 4th Nov 19, 10:38 AM
    • #3
    • 4th Nov 19, 10:38 AM
    When I phoned the HSBC they said that but I couldn’t of done because the PPI payment was included in the monthly loan payment.
    • -taff
    • By -taff 4th Nov 19, 10:40 AM
    • 10,664 Posts
    • 15,599 Thanks
    -taff
    • #4
    • 4th Nov 19, 10:40 AM
    • #4
    • 4th Nov 19, 10:40 AM
    How did you pay this loan?
    And yes, you could have done that.
    • aandrewb2001
    • By aandrewb2001 4th Nov 19, 10:41 AM
    • 39 Posts
    • 43 Thanks
    aandrewb2001
    • #5
    • 4th Nov 19, 10:41 AM
    • #5
    • 4th Nov 19, 10:41 AM
    I think it might of been a payment book.
    • -taff
    • By -taff 4th Nov 19, 10:44 AM
    • 10,664 Posts
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    -taff
    • #6
    • 4th Nov 19, 10:44 AM
    • #6
    • 4th Nov 19, 10:44 AM
    So you paid it how? In cash? In person in a bank? Someone came to your door?
    • aandrewb2001
    • By aandrewb2001 4th Nov 19, 10:46 AM
    • 39 Posts
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    aandrewb2001
    • #7
    • 4th Nov 19, 10:46 AM
    • #7
    • 4th Nov 19, 10:46 AM
    In person at a bank.
    • -taff
    • By -taff 4th Nov 19, 10:50 AM
    • 10,664 Posts
    • 15,599 Thanks
    -taff
    • #8
    • 4th Nov 19, 10:50 AM
    • #8
    • 4th Nov 19, 10:50 AM
    Did you pay by cash or cheque.
    If cheque, you may be able to request statements from the bank you paid from to prove this. If you didn't, you have no way to prove this without the book you paid in to.
    You can forward your complaint to the FOS even if you don't have proof you paid the entire loan they may decide the balance of probabilities lies with you, they may not. There is nothing else you can do.
    • aandrewb2001
    • By aandrewb2001 4th Nov 19, 10:50 AM
    • 39 Posts
    • 43 Thanks
    aandrewb2001
    • #9
    • 4th Nov 19, 10:50 AM
    • #9
    • 4th Nov 19, 10:50 AM
    I have also got an Experian Credit File report from 2003 that shows the start date and the settled date of the loan. It also shows the monthly payment and how many months it was over.
    • aandrewb2001
    • By aandrewb2001 4th Nov 19, 10:54 AM
    • 39 Posts
    • 43 Thanks
    aandrewb2001
    I sent a copy of it to HSBC.
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