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  • FIRST POST
    • spinningsheep
    • By spinningsheep 19th Jan 13, 4:34 PM
    • 969Posts
    • 749Thanks
    spinningsheep
    Economy Energy, who are they?
    • #1
    • 19th Jan 13, 4:34 PM
    Economy Energy, who are they? 19th Jan 13 at 4:34 PM
    Who are these people? Never heard of them, had a rep stop me in the street a few days back and I gather they only offer prepay and the rep told me THEY supply the energy, nobody is behind them like Sainsburys Energy and BG for eg, but their website seems vague!

    http://www.economyenergy.co.uk/index.html
Page 3
  • clevergirl498
    ...
    Not entirely sure how what I said, or even, how I said it may have antagonized anyone, but each to their own. I am a genuine, happy customer and I'm satisfied with their services.

    I know I've been making a huge saving by staying put with this company. Considering near enough everyone on this forum has been slating the company I thought I'd show that I am a satisfied customer.

    Oh, and, last time I checked - pre payment meters don't require you to provide your bank details for any payments. If they do ask for this information - then yes, you're probably being scammed!
  • clevergirl498
    Oh right - so now I'm promoting the company?! - Brilliant.

    Well, actually, I suppose yes in a way I am.

    Is that so bad?! Can I not share my opinion with all of you? You've all been doing it!
    • bob bank spanker
    • By bob bank spanker 23rd Aug 13, 11:12 PM
    • 533 Posts
    • 1,039 Thanks
    bob bank spanker
    Not entirely sure how what I said, or even, how I said it may have antagonized anyone, but each to their own. I am a genuine, happy customer and I'm satisfied with their services.

    Good for you

    I know I've been making a huge saving by staying put with this company. Considering near enough everyone on this forum has been slating the company I thought I'd show that I am a satisfied customer.

    Congratulations on the saving. As has been mentioned this is a money saving forum - there are 14 different supply regions in the UK, many different meter types and infinite combinations of consumption; what's cheapest for you isn't cheapest for everyone.

    Oh, and, last time I checked - pre payment meters don't require you to provide your bank details for any payments. If they do ask for this information - then yes, you're probably being scammed!

    Not sure what point you're making here. If you're trying to suggest any other reputable company would ask for bank details when they consume energy via a PPM you're miles off
    Originally posted by clevergirl498
    Welcome to the forum
    • bob bank spanker
    • By bob bank spanker 23rd Aug 13, 11:13 PM
    • 533 Posts
    • 1,039 Thanks
    bob bank spanker
    Oh right - so now I'm promoting the company?! - Brilliant.

    I'm not sure...

    Well, actually, I suppose yes in a way I am.

    I am now!

    Is that so bad?!

    Yes
    Originally posted by clevergirl498
    Employee alert!
    • Kernel Sanders
    • By Kernel Sanders 23rd Aug 13, 11:24 PM
    • 3,499 Posts
    • 1,427 Thanks
    Kernel Sanders
    The correct advice on this forum is both obvious and repetitive - enter your consumption details in KWh into a price comparison site. Find cheapest result. Use cashback site for switching process.
    Originally posted by bob bank spanker
    Except that Ebico have the fairest tariffs and don't pay to be included on these sites.
    I'm here for just a few days' intensive motor insurance tuition so as to avoid another huge blunder. Please bear with me!
    • bob bank spanker
    • By bob bank spanker 23rd Aug 13, 11:41 PM
    • 533 Posts
    • 1,039 Thanks
    bob bank spanker
    Except that Ebico have the fairest tariffs and don't pay to be included on these sites.
    Originally posted by Kernel Sanders
    Liar. I just did a uSwitch search - Ebico were there.

    Price comparison sites list all tariffs, fanboys for certain companies can wail all they like.

    Aren't you the one who lives in emergency credit on a PPM anyway? One should sort one's own affairs before giving nonsense advice.
    • Richie-from-the-Boro
    • By Richie-from-the-Boro 23rd Aug 13, 11:46 PM
    • 6,537 Posts
    • 4,884 Thanks
    Richie-from-the-Boro
    Not at all - I just heard from a friend that the company i was with had a lot of bad reviews, I thought I'd share my opinion. So now I have put my opinion across, just like all of you guys, I have been asked if I am a part of their company - which really isn't the case. Play fair.
    Originally posted by clevergirl498
    I wasn't shocked when I received my key and when they took over my supply
    Economy Energy are a good company - just because they are relatively small and you've never heard of them, doesn't mean they are awful. Everyone starts somewhere - remember that!
    - thanks for that, apart from the fact that you are on a key meter, your domestic energy supplied by economy energy
    - its reassuring to know that other than as a consumer you have no other affiliation with any of economy energy company[s]

    Its not newbies we don't like, for myself, I do wonder why promoting a company 'direct selling' in the 'accost them in the street - using Del boy - double glazing and time share sales tactics - to a target market of the unemployed and fuel poor at a rate 25% higher like for like than others in the market place seems such a good idea on a site called Money Saving Expert.

    You are correct about one thing clevergirl498, every one more single post gets the opinions writ large here in this thread 'bumped up' the Google rankings to be more easily found by the unwary who may because of the pressure put on them in the street be bamboozled into signing. Continued posting keeps the thread high up the hits list.
    Last edited by Richie-from-the-Boro; 30-08-2013 at 7:47 PM. Reason: insert URL
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • Wywth
    clevergirl498 - I wonder if you would post how much they charge?

    Third time lucky?
    • Bells200
    • By Bells200 27th Aug 13, 1:55 PM
    • 3 Posts
    • 0 Thanks
    Bells200
    I've just signed with them, now I'm panicking, should I get in touch with my existing supplier and tell them not to swap???
  • SunshineButterfly
    I guess I am stuck with expensive electric for 12 months then. Sigh.
    Non-smoker since 05/08/2012
  • SunshineButterfly
    clevergirl498 - I wonder if you would post how much they charge?

    Third time lucky?
    Originally posted by Wywth
    I posted how much they charge. 15 or so pence pwh or whatever.

    Seems thats expensive
    Non-smoker since 05/08/2012
  • energyguy
    Newbie and not afraid to admit I have worked for one of the big 6 in direct sales for a couple of years. We have come across Economy Energy an awful lot over the last 5/6 months and in the vast majority of customers we speak to they have been completely mislead, mis-sold and tricked into signing.

    Problem is once the 7 day cooling off period is over there are huge exit fees of £100 to leave them (bear in mind a high percentage of prepayment customers are on a low/limited income - and I am being sincere when I say that).

    Whilst I would prefer a whole raft of new suppliers entering into the market (I make my money by people changing suppliers then changing back - and yes I do my job compliantly) there really needs to be a quick and forceful crackdown on blatant mis-selling and hideous exit fees.

    Economy Energy......until they can give you a proper comparative quote and remove their exit fees avoid at all costs in my opinion.
    • Richie-from-the-Boro
    • By Richie-from-the-Boro 30th Aug 13, 7:44 PM
    • 6,537 Posts
    • 4,884 Thanks
    Richie-from-the-Boro
    Newbie and not afraid to admit I have worked for one of the big 6 in direct sales for a couple of years. We have come across Economy Energy an awful lot over the last 5/6 months and in the vast majority of customers we speak to they have been completely mislead, mis-sold and tricked into signing.

    Problem is once the 7 day cooling off period is over there are huge exit fees of £100 to leave them (bear in mind a high percentage of prepayment customers are on a low/limited income - and I am being sincere when I say that).

    Whilst I would prefer a whole raft of new suppliers entering into the market (I make my money by people changing suppliers then changing back - and yes I do my job compliantly) there really needs to be a quick and forceful crackdown on blatant mis-selling and hideous exit fees.

    Economy Energy......until they can give you a proper comparative quote and remove their exit fees avoid at all costs in my opinion.
    Originally posted by energyguy
    - welcome to the forum energyguy
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • energyguy
    Loss of Warm Home Discount
    Thanks Richie,

    Not going to hide that I have a vested interest in customers shopping around but doesn't mean I enjoy seeing customers duped or ripped off.

    In addition, many prepayment customers have qualified for the Government's Warm Home Discount scheme where they can receive a voucher for £135 free electricity during the winter months, however anybody who has been swopped to Economy Energy (or Utilita for that matter) will likely not receive it - so a £30/year saving could actually end up costing them £100+/year more.

    Says everything when these guys just roll up in a town centre without council permission and run off as soon as they see security.

    These [TEXT DELETED BY FORUM TEAM] practices really need to be fed on to the tabloids/local mp's as the CAB have little or no power to stop these [TEXT DELETED BY FORUM TEAM] tactics.
    Last edited by MSE Investigator; 08-05-2014 at 1:42 PM. Reason: pending investigation
  • violet123
    hi there
    its 14.2 per unit , i changed with them from british gas and now what was my 10 pounds a week i used to put on is now lasting me an extra 2 days , i new what i was signing for when i was approached and its saveing me money .
  • energyguy
    Hi Violet,

    Most energy companies vary price by region so depending on where you live compared to BG you could be on a good deal or a poor one, just because your electric lasts longer in summer doesn't mean you will put less in during the winter as consumption goes up and the 'no standing charge - high unit rate' may not actually prove cost effective.

    One shoe never fits all and I for some users Economy Energy may be an option, I just think it is very odd [TEXT DELETED BY FORUM TEAM] that they don't openly publish their UK wide gas & electricity rates (I thought they have to in their licence conditions - thanks OFGEM), give comparative quotes to customers, have a very short 7 day cooling off period, excessive cancellation fees, and run away at the first sign of security.......Alarm bells are ringing!

    Hope your deal goes well Violet and you don't have the issues from their customers that we have to deal with on a daily basis.
    Last edited by MSE Investigator; 09-05-2014 at 9:56 AM. Reason: pending investigation
  • kirstybabyxo
    I know its a bit late but I was approached by a lady from Economy energy this week and I signed up ( knowing I wouldn't actually use it until I checked reviews as it seemed slightly dodgy) she did give me a copy of the contract and she was very friendly but seeing that theres not any reviews as such, I think ill stick to british gas!
  • zenm
    When I arrived home a few weeks back, my wife said someone had been to read the meter and that we had the wrong key and one would be sent out. seeing the slip of paper that was left I contacted bg and requested that a transfer to economy energy be declined.

    I was told not to worry and that I would get a letter off bg verifying if I wanted to move or not.. letter never came. When bg tried getting the electric back economy energy (ee) declined.

    Now I have to chase and argue with ee as it's now outside the "cool off period" to get Control of my energy supply back.

    After doing some digging out looks like economy energy limited is classed as non-trading. Which smells very funny to me.

    Companycheck.co.uk /director/917303177 <- director information which states ee is non-trading

    So far, to date we have had no Letters, no key, no contact and no tariff information.

    If I don't have any joy with ee ill be seeking legal advice. So much for economy.
    • Joyful
    • By Joyful 28th Sep 13, 9:53 AM
    • 2,277 Posts
    • 1,183 Thanks
    Joyful
    I work for British Gas and every week we have to action erroneous Transfers re this company. So many customers say they did not agree to move supplier. I am all for competition but this is the reason all the larger suppliers stopped door step selling. Due to that it has been months since I raised an ET for another company.

    Customers should never sign on the doorstep or in a shop. Instead they should research what company they wish to transfer to first. If they give you any info in a shop do not sign anything or give your address to them.
    ****Released the reins and am now Self employed****
  • Myste
    [text deleted by forum team]
    Should you be approached for a Survey by a "mumble mumble" company who says they just want your opinion and will send you a voucher ... TELL THEM TO TAKE A LONG JUMP OFF A SHORT PIER.

    They approached me as I was leaving Sainsbury's about three months ago. AND have managed to [TEXT DELETED BY FORUM TEAM] my account. I was under the impression all I was signing was an acceptance that details I gave could be used in the survey, most definitely NOT giving them my account. I tell EVERYONE that I have NO INTENTION of changing to a new energy company, because every company works out the same in the long run, putting up costs within a month of me going to them, better the devil you know ..., and the gay chap running the survey ASSURED me that I was NOT changing suppliers. No paperwork has EVER arrived, NO KEY has ever arrived, and so as far as I was concerned, I was happily with British Gas. ... until the letter arrived about a month ago asking why I had left MY CHOSEN Energy Company.

    This has cost me my Dual Fuel Discount, and a lot of stress and because of the stress I have become sick. I suggest others also contact the Regulator for Energy Supply in the UK should they have [TEXT DELETED BY FORUM TEAM] your account.

    They have an extremely VAGUE website which has NO workable links,[TEXT DELETED BY FORUM TEAM]. I reiterate that have never even received any paperwork [TEXT DELETED BY FORUM TEAM], or any way to "charge up" my prepayment meter should I have wanted to go to them, which I most definitely did NOT. I am demanding that they be taken to court and be forced to refund me any monies I have lost because of their having stolen my account, as well as demanding compensation for all the stress I have had to endure since trying to get my account back to my OWN Chosen Supplier. I stand now to lose my Warm Front Entitlement too, it appears, and this means I will end up really sick this coming winter, because I cannot afford the extra charges. How wonderful.

    O WONDERFUL ... I cannot post the Website for the Ombudsman for energy, but the factsheet reads problems resulting from an energy company’s sales activity - which proves they are not entitled to sell in the manner they are doing.

    ombudsman-services.org/contact-us-energy

    In short: [TEXT DELETED BY FORUM TEAM].
    Last edited by MSE Investigator; 09-05-2014 at 10:12 AM. Reason: pending investigation
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