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  • FIRST POST
    • Vegastare
    • By Vegastare 31st Jul 19, 9:45 AM
    • 305Posts
    • 891Thanks
    Vegastare
    Tesco clubpoints
    • #1
    • 31st Jul 19, 9:45 AM
    Tesco clubpoints 31st Jul 19 at 9:45 AM
    Can anyone tell me how often Tesco send the coupon out....I haven't seen anything since last Oct Nov, someone told me they had there,s in May....
Page 1
    • Owain Moneysaver
    • By Owain Moneysaver 31st Jul 19, 10:25 AM
    • 10,346 Posts
    • 13,267 Thanks
    Owain Moneysaver
    • #2
    • 31st Jul 19, 10:25 AM
    • #2
    • 31st Jul 19, 10:25 AM
    4x a year (unless you save all your points for Xmas). Perhaps you haven't got enough points though, I think there's a minimum of 1 before they send out vouchers.

    You can set up an account online at Tesco and check.
    A kind word lasts a minute, a skelped erse is sair for a day.
    • deely
    • By deely 4th Aug 19, 7:23 PM
    • 368 Posts
    • 296 Thanks
    deely
    • #3
    • 4th Aug 19, 7:23 PM
    • #3
    • 4th Aug 19, 7:23 PM
    I still get the paper ones and received mine yesterday.

    Have you checked a recent receipt as it shows you how many points you have so you could see if you were due any
    • no1catman
    • By no1catman 4th Aug 19, 9:39 PM
    • 2,900 Posts
    • 2,163 Thanks
    no1catman
    • #4
    • 4th Aug 19, 9:39 PM
    • #4
    • 4th Aug 19, 9:39 PM
    Vouchers get sent out four times a year, November, February, May, and August.
    Throughout the year, your points will be shown on the till receipts, as the vouchers go out, the points will go down leaving you with the carry forward amount, and so on until the next period.
    As has been mentioned, you can accumulate your points (Xmas saver) to come out in November all at once.
    As you say you haven't had vouchers since November, three options:
    1 - your are not spending enough in Tescos to earn enough points to get vouchers.
    2 - the card you are using is a key-fob card, it is not in your name e.g. your mother's/wife/partner or someone completely different.
    3 - you have moved address, and you have not informed clubcard (you may have told GHS, and or Tesco Credit Card - irrelevant).

    Call Clubcard to sort out option two or three.
    Good-luck OTHs
    I used to work for Tesco - now retired - speciality Clubcard
    • Vegastare
    • By Vegastare 16th Aug 19, 5:54 PM
    • 305 Posts
    • 891 Thanks
    Vegastare
    • #5
    • 16th Aug 19, 5:54 PM
    • #5
    • 16th Aug 19, 5:54 PM
    OK well it says 33 in points and I have not changed address nor have I had any mail...think a phone call in order.
    • Owain Moneysaver
    • By Owain Moneysaver 17th Aug 19, 4:16 PM
    • 10,346 Posts
    • 13,267 Thanks
    Owain Moneysaver
    • #6
    • 17th Aug 19, 4:16 PM
    • #6
    • 17th Aug 19, 4:16 PM
    OK well it says 33 in points
    Originally posted by Vegastare
    That's nearly 100 in Boosts

    Mind you, it also means you've spent well over 3000 in Tesco.
    A kind word lasts a minute, a skelped erse is sair for a day.
    • Vegastare
    • By Vegastare 17th Aug 19, 6:23 PM
    • 305 Posts
    • 891 Thanks
    Vegastare
    • #7
    • 17th Aug 19, 6:23 PM
    • #7
    • 17th Aug 19, 6:23 PM
    So it seems having always got my voucher via the post, they were returned to sender as postman could not find address....beats me!!! but at least point/vouchers are still mine
    • aau1
    • By aau1 17th Aug 19, 9:41 PM
    • 19,200 Posts
    • 329,383 Thanks
    aau1
    • #8
    • 17th Aug 19, 9:41 PM
    • #8
    • 17th Aug 19, 9:41 PM
    you can view/spend your vouchers from the clubcard app
    Apparently, everybody knows that the bird is the word a moorhen
    • no1catman
    • By no1catman 25th Aug 19, 9:50 PM
    • 2,900 Posts
    • 2,163 Thanks
    no1catman
    • #9
    • 25th Aug 19, 9:50 PM
    • #9
    • 25th Aug 19, 9:50 PM
    So it seems having always got my voucher via the post, they were returned to sender as postman could not find address....beats me!!! but at least point/vouchers are still mine
    Originally posted by Vegastare
    When any problems with the address, the details would be 'flagged up' as 'address in error' which would prevent any more mailings being sent out, with potential for the vouchers to get into the wrong hands. In the meantime your points would have been accumulating until as has happened - you rang.
    Voucher timings used to be fixed - but these days I believe there's more flexibility in the system, so if you went on to Tesco.com/clubcard and then myclubcard account you may be able to print some off yourself.
    HTHs good luck.
    I used to work for Tesco - now retired - speciality Clubcard
    • haventgotone
    • By haventgotone 27th Sep 19, 2:04 PM
    • 3 Posts
    • 1 Thanks
    haventgotone
    Apparently I have 2 different Tesco club cards. I just texted to link my club card number to my phone number to collect CCP with topups. It said my phone number was already connected to a different number card. I've changed the CC to the card I use.
    Please can anyone tell me if there's any way I can tell if there are any points allotted to the old number?
    Thanks in advance for any replies.
    • Ronnny
    • By Ronnny 1st Nov 19, 10:22 PM
    • 17 Posts
    • 1 Thanks
    Ronnny
    God knows but definitely look and double check they said to me they cancelled a card and than roll onto now my points don't add up and nothing but lies and complete rubbish from clubcard currently complaining about through resolver definitely double check points because they are crafty and got no qualms ripping points off
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