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Iresa went bust not least because they charged too low a price for the energy.Paul_Devall wrote: »Iresa saved us plenty of money over the 15 months we have been with them.
As we are in credit I doubt we'll see any of that back!
Your credit is safe & will be honoured by the new supplier that OFGEM persuades to take over Iresa customers. The guarantee that any credit is never lost is essential for OFGEM to persuade people that swapping suppliers is safe.0 -
Paul_Devall wrote: »Sad to see them go as they were much better than the two suppliers we had previously Scottish Poweer and nPower. The latter were so bad they were "reading" a meter that has been replaced before they took over as suppliers.... How?
Iresa saved us plenty of money over the 15 months we have been with them.
As we are in credit I doubt we'll see any of that back!
As it looks like the new supplier (when persuaded/ appointed!) will put us on their SVT, your credit won't last very long anyway:(0 -
Which is partly why I jumped ship as early as I did this year. While you might have save a bit of shrapnel after signing up for a new or renewed contract with Iresa, you're probably going to need that to pay the new provider.brewerdave wrote: »As it looks like the new supplier (when persuaded/ appointed!) will put us on their SVC, your credit won't last very long anyway:(
Although you shouldn't be tied into a contract with the new provider, there is going to be a transitional period if you opt to change for another provider.0 -
poppellerant wrote: »
Although you shouldn't be tied into a contract with the new provider, there is going to be a transitional period if you opt to change for another provider.
The good thing is that the failure has happened in the Summer so the extra costs on the "new" supplier SVT will hopefully be relatively small - certainly less than gained over the last 18 months or so with IRESA:)0 -
Paul_Devall wrote: »Sad to see them go as they were much better than the two suppliers we had previously Scottish Poweer and nPower. The latter were so bad they were "reading" a meter that has been replaced before they took over as suppliers.... How?
Iresa saved us plenty of money over the 15 months we have been with them.
As we are in credit I doubt we'll see any of that back!
according to the regulator if you stay with them until the switch to the new supplier there is a scheme where credits are given back as all energy suppliers pay into a scheme to fund it. You can then swap to another company.0 -
I was a customer of Iressa Ltd and I didnt have any problems with them. I cant see why a company would lose its licence over not getting customers queries sorted out in time. I think there was to this than meets the eye. However I have had to move due to OFGEM getting involved and closing them down. Due to them I am having to find additional money well an extra £360 to be precise due to them. I have used all the comparison websites and due to my usage of gas and Electricity over the last year I will have to fork out more so bug thanks to them.
BROKEN and ANGRY0 -
I found Iresa good if you didn't need to speak to them, plus cheap. i had a shop around & found these are good on the prices as an alternative. But yes a touch more expensive.
https://www.eversmartenergy.co.uk0 -
I was a customer of Iressa Ltd and I didnt have any problems with them. I cant see why a company would lose its licence over not getting customers queries sorted out in time. I think there was to this than meets the eye.
They couldn’t deal with the volume of customer queries that were caused by their incompetence. Messing up transfers in, not processing meter readings, direct debit errors, billing issues etc.
A terrible company. No doubt it’s director will rise like a Phoenix and do it all again.0 -
I was a customer of Iressa Ltd and I didnt have any problems with them. I cant see why a company would lose its licence over not getting customers queries sorted out in time. I think there was to this than meets the eye. However I have had to move due to OFGEM getting involved and closing them down. Due to them I am having to find additional money well an extra £360 to be precise due to them. I have used all the comparison websites and due to my usage of gas and Electricity over the last year I will have to fork out more so bug thanks to them.
BROKEN and ANGRY
As explained to you in this thread which you started and failed to return to, https://forums.moneysavingexpert.com/showthread.php?p=74744451#post74744451 Ofgem did not "close them down", Iresa failed as a business, Ofgem got involved to ensure Iresas customers had an energy supplier after they failed.
(Text removed by MSE Forum Team)
LOL0 -
have a shufti here - https://utilityweek.co.uk/six-lessons-iresa-collapse/Never under estimate the power of stupid people in large numbers0
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