TSB Statement's

GTR_King
GTR_King Posts: 1,793 Forumite
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in Budgeting & bank accounts
Has anyone had their TSB Credit Card/Current account statement in the post, I ordered over the phone over a week ago (Current account), not arrived yet.

Can't order online it said service temporarily unavailable and now says No sheets available for this date range... no matter what dates I choose...

It's a joke all I wanted to do is order a statement normally takes 4-6 days to arrive...

Hope they fix it soon
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Comments

  • masonic
    masonic Posts: 23,235 Forumite
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    I'm having the same problem (and assume a lot of others are too). Statements cannot be viewed online. I'm not bothering to order paper statements as I can view my previous transactions going back several months via the app.
  • spingoblin
    spingoblin Posts: 124 Forumite
    First Anniversary First Post
    I last ordered current account statements in January (phoned them up) before all the chaos and it took about 10 days to arrive so there's still time.

    As for the ordering of them online - yes no matter what dates you put in no statements available - or has anyone had any success with this?
  • boo_star
    boo_star Posts: 3,202 Forumite
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    Mine (credit card) arrived as usual this month.

    The only issue I!!!8217;ve had so far is that I received a second cashback payment that in no way correlates to my spending.
  • GTR_King
    GTR_King Posts: 1,793 Forumite
    First Anniversary First Post Name Dropper
    I still Haven't received my statements yet must of been over a week
  • masonic
    masonic Posts: 23,235 Forumite
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    GTR_King wrote: »
    I still Haven't received my statements yet must of been over a week
    Maybe they got sent to another TSB customer.
  • GTR_King
    GTR_King Posts: 1,793 Forumite
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    Hope not, will complain if that has happened
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    GTR_King wrote: »
    Hope not, will complain if that has happened

    You will never know if it has been sent elsewhere will you ?
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    TSB is obviously still very poorly; bless her !
  • Robisere
    Robisere Posts: 3,237 Forumite
    First Anniversary Photogenic First Post Combo Breaker
    I don't have a problem with online statements from any TSB account, but I do have a problem in trying to switch my ISA from TSB. 2 weeks now and counting.
    I think this job really needs
    a much bigger hammer.
  • GTR_King
    GTR_King Posts: 1,793 Forumite
    First Anniversary First Post Name Dropper
    Still can't order statements online and the one I ordered on the phone hasn't arrived yet, I got one printed in branch but it's just a list of transactions...
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