Paid for a course that is not going to run - no refund due to shops change of hands

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  • unholyangel
    unholyangel Posts: 16,863 Forumite
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    edited 19 June 2017 at 5:11PM
    You can also search on companies house to see if the trader was possibly registered and if so, if they have been dissolved or merely changed their name.

    If you can't find an entry for the name of the shop, check what the name was one the debit to your card and search for that name.

    If you're unsure, you can post the names here and we could see what we can find out. If you'd rather not, thats fine - just some members (hollydays for example) can be pretty good at digging.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • angryparcel
    angryparcel Posts: 926 Forumite
    You can also search on companies house to see if the trader was possibly registered
    would only show it if was a limited company and most small traders are just sole traders
  • unholyangel
    unholyangel Posts: 16,863 Forumite
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    would only show it if was a limited company and most small traders are just sole traders

    I wouldn't say most traders are sole traders. But if they are a sole trader, then the trader is liable to the OP (even if he no longer trades).
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Ectophile
    Ectophile Posts: 7,330 Forumite
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    It all depends on exactly what is meant by the shop changing owners.

    If the shop was owned by a person, operating under a trade name, and they have now sold the shop to another person or company, then the person who sold you the course is liable (and not the new owner).

    If the shop was owned by a company, and the company has been sold to someone else, then the company is still liable, whoever owns it.

    If the shop was owned by a company, which went bust, and then a new person or company has bought the assets and reopened the shop, then you're entirely dependent on goodwill. The liability was with the old company.

    If you have an invoice for the course, look on it (particularly for small print in the letterhead or at the bottom) to see if there's any details of a company. If it is/was a company, the company's name, address and registration number should be on every formal document they issue.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • unforeseen
    unforeseen Posts: 7,280 Forumite
    First Anniversary Name Dropper First Post
    Ectophile wrote: »
    It all depends on exactly what is meant by the shop changing owners

    If the shop was owned by a company, and the company has been sold to someone else, then the company is still liable, whoever owns it.
    Not quite correct.

    If the company was sold using a share sale agreement then the new company takes on all liabilities.

    But if it was sold using an asset sale agreement then the new company does not take on the liabilities and debts so the old company is liable
  • unholyangel
    unholyangel Posts: 16,863 Forumite
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    unforeseen wrote: »
    Not quite correct.

    If the company was sold using a share sale agreement then the new company takes on all liabilities.

    But if it was sold using an asset sale agreement then the new company does not take on the liabilities and debts so the old company is liable

    Except that when you purchase the assets, you're not purchasing the company. What ectophile said was correct - if they purchase the company, they inherit its liabilities.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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