BT price increases September 2018

Call set up fee is rising to 23p

Weekday calls are rising to 15p/min

International calls will increase from 50p to 55p for countries in Band A, 80p to 85p for Band B and 140p to 145p for Band C

Unlimited Anytime calls to mobiles from your landline are going up from 8.5p to 9p a minute

Calls to mobiles from your landline are going up from 17p to 18p a minute

Calls to 0870 and 0845 numbers from your landline are going up from 13p to 15p a minute

Timeline per use is going up from 45p to 50p

Reminder Call per use is going up from 60p to 65p

Call Return per use going up from 30p to 35p

Ring-Back per use is going up from 60p to 65p

BT Answer 1571 is going to up from £3 to £3.50 per month

Friends & Family International is going up from £1.65 to £2

International Freedom is going up from £7.80 to £8.50

Call set-up fees are a rip-off - pure profiteering. There is no per-call element in the respective termination charges for calls to landline or mobile numbers. Ofcom has banned call set-up fees on calls to 084, 087, 09 and 118 numbers. We await an equivalent ban on such charges for calls to 01, 02, 03 and 07 numbers.

It's worth noting, yet again, that BT remains the ONLY major landline provider to NOT offer inclusive calls to mobile numbers in at least their Anytime Unlimited, or equivalent, call plans. This is despite the termination rate for calls to mobile numbers now being lower than the termination rate for calls to 03 numbers - which are always inc!uded in allowances. Indeed, many of the minor landline providers now offer inclusive calls to mobile numbers. BT is now years behind.

Outside of inclusive allowances, there is no reason for calls to mobile numbers to cost any more than calls to geographic numbers starting 01 and 02 and non-geographic numbers starting 03. BT charging extra for calls to mobile numbers is yet more profiteering.

The part about 0845 and 0870 numbers in the announcement is incorrect. It should say "The Access Charge for calling 084, 087, 09 and 118 numbers is ...". BT has made the same error in every announcement since July 2015. Whoever wrote the press release is obviously unfamiliar with the "Access Charge plus Service Charge" system that was introduced on 1 July 2015.

All of the price changes are way above current inflation rates and way beyond reasonable.

If you go to BT Help and put in the keywords "price" & "change",
there's a pop-up that refers to "landline, broadband, TV and Sport prices" changing:

Find out about our 16 September 2018 Price Change

We're changing some of our landline, broadband, TV and Sport prices on 16 September 2018. We'll be writing to you between June and August to let you know about the price changes, with a clear breakdown of how each of your products will be affected.
We'll send you either a letter or an email. If you get an email it will be from [EMAIL="bt.athome@ecomms.bt.com"]bt.athome@ecomms.bt.com[/EMAIL]


If you only take landline services from us and already have our Line Only Discount, this will not change. Check out Reduced rental for landline only customers for more information.
We know that no-one likes price changes, but this allows us to upgrade our services and give you more. Every customer will see improvements to their products and services alongside these changes.

https://www.bt.com/help/home/#/

The £7/month discount for line rental only customers only brought in in April will begin to look a bit pointless with these money grabbing rises.. OFCOM really should have insisted on a low priced line rental and not have allowed a discount arrangement.

Broadband prices are going up by £2.50 in September, too.