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  • FIRST POST
    • ahll
    • By ahll 17th Aug 19, 7:40 PM
    • 1,491Posts
    • 129Thanks
    ahll
    Plusnet to BT
    • #1
    • 17th Aug 19, 7:40 PM
    Plusnet to BT 17th Aug 19 at 7:40 PM
    My contract has run out with BT n they want to hike my price even after a tang then they only wanted to knock off a few pound. I have currently have Superfast Fibre 2 Unlimited

    I notice that Plusnet has an equivalent package but at quite a bit lover cost.

    Has anyone moved from BT to Plusnet Superfast Fibre ?
    How did you find the swop?
    "The time is always right to do what is right"
Page 1
    • Neil Jones
    • By Neil Jones 17th Aug 19, 9:29 PM
    • 2,578 Posts
    • 1,826 Thanks
    Neil Jones
    • #2
    • 17th Aug 19, 9:29 PM
    • #2
    • 17th Aug 19, 9:29 PM
    Plusnet is owned by BT but run as a separate company and your switching experience should be no different to if you were moving from any other BT line company to another.
    • hollie.weimeraner
    • By hollie.weimeraner 18th Aug 19, 11:23 AM
    • 1,827 Posts
    • 1,299 Thanks
    hollie.weimeraner
    • #3
    • 18th Aug 19, 11:23 AM
    • #3
    • 18th Aug 19, 11:23 AM
    I moved from BT to Plusnet FTTC 3 years ago without a hitch.

    Just coming up to renewal and they won't budge on price so may be moving elsewhere.

    It must annoy loads of people that companies don't just offer a decent price in the first place in order to keep custom.

    I suppose they just hope people don't want the hassle of moving.
    3.975 KW Solar PV. 15 Canadian Black 265w panels with Sunny Boy 3600tl Inverter. SSE facing with 30 degree pitch. In occasionally sunny Sheffield.
    Toyota Auris Hybrid Tourer
    • TadleyBaggie
    • By TadleyBaggie 18th Aug 19, 12:30 PM
    • 3,331 Posts
    • 2,590 Thanks
    TadleyBaggie
    • #4
    • 18th Aug 19, 12:30 PM
    • #4
    • 18th Aug 19, 12:30 PM
    The thread title is the wrong way around...

    I went from BT to Plusnet a few years ago, a very smooth transition. I went back to BT a few months ago, again the switch couldn't have been easier.
    • anactuary
    • By anactuary 18th Aug 19, 1:24 PM
    • 681 Posts
    • 177 Thanks
    anactuary
    • #5
    • 18th Aug 19, 1:24 PM
    • #5
    • 18th Aug 19, 1:24 PM

    Just coming up to renewal and they won't budge on price so may be moving elsewhere.
    Originally posted by hollie.weimeraner
    I was told they have specific counter offers for any offers you mention when you ring, so it is worth having companies and deals to hand when you call and saying the company you're considering moving to - it looks like Vodafone is the cheapest alternative for fibre at the moment according to MSE.
    • ahll
    • By ahll 18th Aug 19, 6:54 PM
    • 1,491 Posts
    • 129 Thanks
    ahll
    • #6
    • 18th Aug 19, 6:54 PM
    • #6
    • 18th Aug 19, 6:54 PM
    Yes I don’t seem to see away to change the title.!
    "The time is always right to do what is right"
    • ahll
    • By ahll 18th Aug 19, 6:57 PM
    • 1,491 Posts
    • 129 Thanks
    ahll
    • #7
    • 18th Aug 19, 6:57 PM
    • #7
    • 18th Aug 19, 6:57 PM
    Yes I pointed out the Plusnet was offering the same for quiet a bit less but they just basically said that is the best we can do take it or leave it. Guess I will be leaving it ...I did say if they just offered a good deal then I wouldn’t be moving!
    "The time is always right to do what is right"
    • hollie.weimeraner
    • By hollie.weimeraner 19th Aug 19, 9:16 AM
    • 1,827 Posts
    • 1,299 Thanks
    hollie.weimeraner
    • #8
    • 19th Aug 19, 9:16 AM
    • #8
    • 19th Aug 19, 9:16 AM
    I was told they have specific counter offers for any offers you mention when you ring, so it is worth having companies and deals to hand when you call and saying the company you're considering moving to - it looks like Vodafone is the cheapest alternative for fibre at the moment according to MSE.
    Originally posted by anactuary
    Done that and failed

    "I quoted TT and Voda deals at them (monthly equivalent of £18-22 and £20.74 but they won't budge from £26 which is for line and broadband (no calls). The guy I spoke to wasn't exactly Mr personality and actually suggested for me to leave! I've never had that sort of response before."
    3.975 KW Solar PV. 15 Canadian Black 265w panels with Sunny Boy 3600tl Inverter. SSE facing with 30 degree pitch. In occasionally sunny Sheffield.
    Toyota Auris Hybrid Tourer
    • brewerdave
    • By brewerdave 19th Aug 19, 10:03 AM
    • 5,714 Posts
    • 2,556 Thanks
    brewerdave
    • #9
    • 19th Aug 19, 10:03 AM
    • #9
    • 19th Aug 19, 10:03 AM

    "I quoted TT and Voda deals at them (monthly equivalent of £18-22 and £20.74 but they won't budge from £26 which is for line and broadband (no calls). The guy I spoke to wasn't exactly Mr personality and actually suggested for me to leave! I've never had that sort of response before."
    Originally posted by hollie.weimeraner

    No different from insurance companies - had the renewal quote for wife's car this morning -50% more than last year (and ~ 50% more than we can get elsewhere!). Phoned up and the best the agent could do was ~5% off! When I said "thanks but no thanks" he kept stressing that we had been on an introductory offer - so ??
    • JJ Egan
    • By JJ Egan 19th Aug 19, 11:43 AM
    • 13,161 Posts
    • 6,002 Thanks
    JJ Egan
    Firms who join a compensation scheme or are forced to join , have been a lot tighter with offers this year .
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