Shell broadband deal charging more than advertised
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Inigo_Montoya
Posts: 1,214 Forumite
Few weeks back there was a shell broadband deal advertised on MSE
It was supposed to be £14.99 per month with £60 bill credit at end of July
Just received my first bill & they have instead charged £15.98 for the first month
Anybody had the same ?
It was supposed to be £14.99 per month with £60 bill credit at end of July
Just received my first bill & they have instead charged £15.98 for the first month
Anybody had the same ?
0
Comments
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Inigo_Montoya wrote: »Few weeks back there was a shell broadband deal advertised on MSE
It was supposed to be £14.99 per month with £60 bill credit at end of July
Just received my first bill & they have instead charged £15.98 for the first month
Anybody had the same ?Could be a yearly price hike, and perhaps you joined just as the price was about to go up. Worth contacting them to check though.
Ah - if this is your FIRST month, it could well be a pro-rata partial month charge (e.g. 1 whole month, and say 2 days of the previous billing month) - which in effect means NEXT month you should pay a bit LESS than £14.99.
Again contact them to check why exactly - but I think the above might be the reason.
This is why you don't double post.0 -
Inigo_Montoya wrote: »Few weeks back there was a shell broadband deal advertised on MSE
It was supposed to be £14.99 per month with £60 bill credit at end of July
Just received my first bill & they have instead charged £15.98 for the first month
Anybody had the same ?
Got charged exactly the same as you but should be for a part month in areas. Expecting next month to be £14.99.0
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