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Bougainvillea wrote: »

I agree it confusing. I emailed from the Fuel10K website & the reply was that it is 2 samples, either both on one receipt or sent twice. I have received a total of 5.98 refund.

Oh flip, I've only had 1 refund despite there being two items on the receipt. Shonky ruddy ts and cs. I'm going to have to challenge them over it. TMFs are becoming more trouble than they're worth to me at the moment.

bananapocket70 wrote: »

Hi Bougainvillea

I too have only been reimbursed for 1 sample despite submitting 2 products on the same receipt following your confirmation that you had received a refund for two products. Can you please post the email address and contact name who confirmed that refund for 2 products would be honoured.

Many thanks.

There is a link on the Fuel10k website to write to them:

https://fuel10k.com/contact-us/

The terms & conditions do state under
Free FUEL10K sample PROMOTION May 2018:

''11. A maximum of 2 products per person, per email address can be claimed.''

http://fuel10k.com/terms-conditions/

I claimed twice on different receipts using the same email address without problem. Could you resend the receipt requesting a refund for your second item?

m1kjm wrote: »

I've contacted Fuel 10k through the contact form on their website about only getting one refund instead of two, and this is what they've said:

'Please send me an image of your receipt and I will authorise this for you.

Thanks'

I confirm I've received the additional refund. I think I'll leave it at that and I won't be doing any more claims.

Hi m1kjm

Just to reassure you I have today received my £8 refund from Cushelle - phew. It was rather a long wait.

Could you post more details of the Fruit-tella TMF please - whether on multi or single packs. Have looked in my local Tesco Extra, Sainsburys and ASDA but no stickered packs yet. Thanks.

m1kjm wrote: »

Yes, I got my Cushelle today too. That's a relief.

The Fruit-tella TMF flash I saw was in a big Tesco. I didn't buy it because I'm trying to be good but the claim website was: fruittella.yousay.org

Hi. Please can you tell me if the Cushelle cb includes the postage. Just getting mine ready to send off. How long did you have to wait for your cheque.
tia