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    • izzy3
    • By izzy3 31st Dec 17, 7:17 PM
    • 1Posts
    • 0Thanks
    Mortgage arrears refund from HBOS
    • #1
    • 31st Dec 17, 7:17 PM
    Mortgage arrears refund from HBOS 31st Dec 17 at 7:17 PM
    So a while ago I read about HBOS looking into the way they had charged customers in difficulty. My personal circumstances of arrears related to being bullied out of a job (nasty boss), lead to depression and a truly awful time. However, I found that HBOS were always helpful to the situation and I always made full payments to the arrangement that was made.
    However, intrigued by this, I gave them a call early November 2017 and was told that I would not be receiving a letter, so no refund of charges.
    Since my issues, I have always overpaid, even just a little every month, be it 10 or whatever was spare.
    Sitting at work (new job - lovely boss) on my lunch and the chat was regarding mortgages and how many years we all had left.
    I logged in and to my astonishment - my balance had dramatically fallen!!!
    At the beginning of December, unbeknown to me, a refund had been credited to my account of 3'222.00!!! Still to receive the letter...
    Has anyone else received refunds?!?!
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