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CAB Birmingham representative
However 1st thing first, you will still be liable for your children up until they are 19 if they go into fulltime education...
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The rules changed on 10/12/12, liability can now continue until a child is 20 years old, if the criteria is met.
Hi Vanessa,
Firstly, you need to establish a) when the alleged arrears accrued, b) if your employer passed all payments to the CSA and/or c) if a change of circumstances has been carried out and backdated.
If b) and/or c) are the reason(s), and the amount is correct no amount of complaining will change the situation.
You should request a complete account breakdown ASAP (in writing, keep copies and post signed for), which the CSA can provide without the need to do a full SAR.
Alternatively you could do a full SAR and pay the £10 fee if you wish, the CSA would then have 40 days to provide the info to you.
Once you have established what is happening with your case, you will be in a better position to effectively deal with this matter.
chall