Ford Ecoboost - engine failure

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  • TickersPlaysPop
    TickersPlaysPop Posts: 753
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    edited 17 July 2018 at 8:02PM
    Tarambor wrote: »
    So less than one day's worth of Ford's worldwide production of vehicles with Ecoboost engines and how many years has it taken to get that many on Facebook? Yet apparently its a major issue, just not major enough for any motoring press anywhere to mention.

    With the greatest and truely heartfelt respect, your figures are exaggerated for this context. Also you are speaking with somebody that has researched this topic extensively over the past 2 years, so I have very happy to publicly discuss this with you, maybe you can let me know something new? I would be delighted.

    From the gov data on registered cars there are 90k 1.0 litre turbo Focus cars currently on the road in the age range reported by Ford dealership staff to be within the group of cars affected. Most of the 900 registrations on the Facebook group are Focus cars, albiet this issue affects all models with the 1.0 litre engine. This is because of the group page name used to have the word "Focus" in it. It only changed name within the past 4 weeks after it was clear it affected all models.

    These facts must also be considered.... cost (£6000), time without a car (1 to 3 months with no courtesy car) and the danger to the car occupants and those around them when the engine suddenly and without warning fails. There is also the horrific conduct of Ford reported by many hundreds of customers, that is hard to quantify but it has a strong a pattern and too frequent to ignore or to be allowed to continue. This very poor customer service include blaming the car owner for the failure, delaying at every stage, misdiagnosis, and debatable works carried out at high cost that do not fix the problem.

    Due to the extreme nature of the event combined with the actual % occurance mentioned above this is worthy of group legal action, as agreed by the experts on the legal team who carried out their due diligence on the evidence collated by the facebook group founder and the financial backers who have agreed to fund the case.
    Peace.
  • With the greatest and truely heatfelt respect, your figures are exaggerated for this context. Also you are speaking with somebody that has researched this topic extensively over the past 2 years, so I have very happy to publicly discuss this with you, maybe you can let me know something new? I would be delighted.

    From the gov data on registered cars there are 90k 1.0 litre turbo Focus cars currently on the road in the age range reported by Ford dealership staff to be within the group of cars affected. Most of the 900 registrations on the Facebook group are Focus cars, albiet this issue affects all models with the 1.0 litre engine. This is because of the group page name used to have the word "Focus" in it. It only changed name within the past 4 weeks after it was clear it affected all models.

    These facts must also be considered.... cost (£6000), time without a car (1 to 3 months with no courtesy car) and the danger to the car occupants and those around them when the engine suddenly and without warning fails. There is also the horrific conduct of Ford reported by many hundreds of customers, that is hard to quantify but it has a strong a pattern and too frequent to ignore or to be allowed to continue. This very poor customer service include blaming the car owner for the failure, delaying at every stage, misdiagnosis, and debatable works carried out at high cost that do not fix the problem.

    Due to the extreme nature of the event combined with the actual % occurance mentioned above this is worthy of group legal action, as agreed by the experts on the legal team who carried out their due diligence on the evidence collated by the facebook group founder and the financial backers who have agreed to fund the case.

    You forgot to add that Ford dealerships are also trying to con the victims into doing extra work when they fit the engine such as water pumps and clutches.
  • silverwhistle
    silverwhistle Posts: 3,776
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    Tarambor wrote: »
    So less than one day's worth of Ford's worldwide production of vehicles with Ecoboost engines and how many years has it taken to get that many on Facebook? Yet apparently its a major issue, just not major enough for any motoring press anywhere to mention.


    I've no personal interest in this case although if the situation is as you describe I find it strange that Ford are more concerned at generating bad publicity than in generating good will.



    It's not that there's a particular issue with a particular car but how the manufacturer deals with it.
  • TickersPlaysPop
    TickersPlaysPop Posts: 753
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    edited 17 July 2018 at 9:36PM
    You forgot to add that Ford dealerships are also trying to con the victims into doing extra work when they fit the engine such as water pumps and clutches.

    Apologies, I personally was a victim of the institutional money making of this scandal. To be fair there is plenty more to say, if I put everything down it would be too long and put many off reading?!

    The way Ford make money or only cover their costs is by, as you quite rightly point out, completing work on the cars that doesn't fix the problem. Then eventually after several visits to the garage, diagnose a failed engine. Even then they still start by asking for £6000 for a new engine, then after weeks arguing with Ford customer relation centre, you might get between 55% and100% good will contribution. But, only 18 mth ago I was quoted around £3800 for a new engine.

    It is either a systematic strategy or a symptom of the failure of Ford to face up to the magnitude of the error they have made and be honest and deal with it. The Ford engineers didn't know about this early enough, and some still have no idea. Now it is public and in most news papers and BBC radio and TV, it is even more a scandal that they continue to try and avoid truely paying for their design fault. It is a terrible thought to think Ford are systematically treating this as a money making opportunity, so this might just be an example of morally bankrupt but legal capitalism.
    Peace.
  • TickersPlaysPop
    TickersPlaysPop Posts: 753
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    edited 17 July 2018 at 9:19PM
    I've no personal interest in this case although if the situation is as you describe I find it strange that Ford are more concerned at generating bad publicity than in generating good will.

    It's not that there's a particular issue with a particular car but how the manufacturer deals with it.

    To be fair this case is both. There is a particular design flaw leading to dangerous engine failures, and it is being dealt with in a terrible way by not acknowledging it while simultaneously making money from it.
    Peace.
  • You forgot to add that Ford dealerships are also trying to con the victims into doing extra work when they fit the engine such as water pumps and clutches.

    Within only just the past couple of days 1.0 litre cars were recalled in the UK for a clutch problem.... excessive wear, plus slip causing high temp and leak of fluid near ignition source with possible fire. 2012 to 2014 cars so far reported to be recalled, but it's early days and more will be known soon.

    This was known in the USA in March 2018. There have been many people advised to pay for a new clutch between March and now when they were having the engine replaced... but Ford as a company knew there was a problem... again another money making institutional practice. Should those people who have paid for clutch replacement now get a re-fund?

    This whole Ecoboost 1.0 litre fiasco is becoming more and more of a liabilty for Ford as time passes.
    Peace.
  • Apologies, I personally was a victim of the institutional money making of this scandal. To be fair there is plenty more to say, if I put everything down it would be too long and put many off reading?!

    The way Ford make money or only cover their costs is by, as you quite rightly point out, completing work on the cars that doesn't fix the problem. Then eventually after several visits to the garage, diagnose a failed engine. Even then they still start by asking for £6000 for a new engine, then after weeks arguing with Ford customer relation centre, you might get between 55% and100% good will contribution. But, only 18 mth ago I was quoted around £3800 for a new engine.

    It is either a systematic strategy or a symptom of the failure of Ford to face up to the magnitude of the error they have made and be honest and deal with it. The Ford engineers didn't know about this early enough, and some still have no idea. Now it is public and in most news papers and BBC radio and TV, it is even more a scandal that they continue to try and avoid truely paying for their design fault. It is a terrible thought to think Ford are systematically treating this as a money making opportunity, so this might just be an example of morally bankrupt but legal capitalism.

    Totally agree with everything you say and I'm sorry to hear you have suffered an engine failure. I found the group whilst owning a 2013 Focus and a 2015 Fiesta (both 1.0 ecoboosts). I was in the fortunate position that they didn't fail on me and I could afford to change them which I did. I am still a member of the FB group just to keep abreast of what is happening. I joined when there were about 200 members and now nearing 1,000 which reinforces my decision to get rid.
  • Now at 950 registration plate numbers and heading for 1000 fast.

    To see full list.... and instructions of how to have a chance of 100% free engine from Ford... even when out of warranty...

    https://www.facebook.com/groups/FordEcoboostNightm
    Peace.
  • TickersPlaysPop
    TickersPlaysPop Posts: 753
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    edited 7 August 2018 at 12:05PM
    Now at 1016 registration plate numbers.

    To see full reg' list.... and instructions of how to have a chance of 100% free engine from Ford... even when out of warranty... see the post in 'announcements' section:

    https://www.facebook.com

    Group name: FordEcoboostNightmare

    #EcoBoom
    Peace.
  • Arklight
    Arklight Posts: 3,171
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    Someone posted on the FB page a report from an Australian turbo specialist. They reported that there was a fundamental problem with this engine that means it's under large amounts of stress and heat under normal operation. The coolant was literally boiling all the time in the engine while the radiator was cold.

    They made some basic sounding modifications with re-routing hoses and a sensor, and the engine temperature fell dramatically while the radiator began absorbing heat normally.

    Anyone who has one of these cars maybe they can (safely) check the temperature of their rad after a long drive and see whether it's heated up at all.

    From the moment I had one of these in a hire car and popped the bonnet to have a look at it I became suspicious. It's meant to be cheap to run for the customer, but looking at the diminutive little engine in front of me I suspected the main reason for it's existence is that it's cheap to manufacture for Ford.

    It was neither very fast to drive nor especially economical.

    I think Ford doesn't think these ICEs have a particularly long shelf life before everyone goes electric and the customer is being lumbered with a not that well thought through stop gap.
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