Anyone used Tribunal Action UK?

Yep ! You got it,these people are unscrupulous to put it mildly. They have not only provided me with little or no service at all but ruined my case. They didn't even tell me when the Tribunal was. I'm now going to claim against them - I've pm'd Angry Smurf with regards to the forum that's been created - I'll watch here and there for updates on these people. Grrrrrr !

DO NOT USE THEM.
I Paid £250 for them to write a letter and fill in a ET1 form. They failed to do this in the 28days specified on the terms and conditions.
My advice is You can fill in the ET1 form online on directgov link(which takes the same time as filling in a questionaire) send it of on line and they will do the letter and arrange a court date. Up till now the cost is Free. Hopefully your employers will pay up and the court case will not go ahead. If it does then you might need representing!
In my case the boss did not reply, the court date cancelled and the judge then issued a judgement. From then on i have only paid £50 court fees to allow the baliffs in.

The point is i wasted 2 months of my time and £250. I have tried to recover the £250 from them and the only reply i had to a complaint form was after 14days saying more time was needed. I have been in touch with the claims regulation body whon spoke to the directors and gave a further month to reply. Action direct did not reply and after writting and e mailing the regulation body saying i had no response, now they also are not responding! So i filled in the complaint form again and this time got a reply saying the decision to decline my refund still stands.

Has anyone been successful taking them to small claims?

angrysmurf wrote: »

Victims of Tribunal Action (Trading name of Action Direct UK Ltd)

Action Direct (UK) Limited, regulated by the Ministry of Justice Reg No: CRM19622

I have been in touch with the employment tribunals office in London and they are aware of disreputable online tribunal companies. I have been told that complaints must be put in writing and submitted to the president of the organisation:

Mr David Latham
President of the Employment Tribunal (England and Wales)
The President’s Office
Victory House
30-34 Kingsway
London
WC2B 6EX

[FONT=&quot][EMAIL="londoncentralet@tribunals.gsi.gov.uk"]londoncentralet@tribunals.gsi.gov.uk[/EMAIL][/FONT]

Phone 020 7273 8603
Fax 020 7273 8686
DX Address 141420 Bloomsbury 7


Good luck, PM me if you have any questions.

Hi,

My mother has already paid for the Delux Package (£247) and I'm worried that her efforts will be crushed if this site is a fraud. Is it a genuine site? and if not, do you know whether I can get a refund if she's not happy with the service?

I'd appreciate it if you can reply asap

Stupidly I used these people for my Employment Tribunal, they too £50 off me to "assess" my situation, then requested another £250 for "their special service" then when I got a court date they said I'd need to pay another £950 for them to represent me, needless to say I didn't pay it, the woman on the phone virtually shouted at me for not paying too.

A few weeks ago I was contacted by Action Direct (same co) and was told would I like to get mis sold PPI back, as I had about £19000 owing to me if I did, and they wanted £95.00 for each one, again to assess the likelihood of my claim succeeding, preferring to believe that human nature isn't so bad, I said okay, do one, and if I get my money back I'll do the rest. Eventually after much to and fro conversation they agreed to do that. That was around a month ago, I filled in the online questionnaire will all my details and guess what I've just been sent a form asking me for it all again. ALso there is a form to fill in giving them my debit card details to pay them in the event that any compensation is sent to me. I don't want to give them these details and would like to get my £95.00 back + the £300 I paid to Tribunal Online. I have been thinking about getting in touch with Watchdog or ITV Wales The Ferret.