Creation Everyday Credit Card

d1ddyd wrote: »

Received my card a few days after the sms (i think 3).
Got the card to use on holiday in Thailand. It needs to be said though for anyone planning to use this only for ATM withdrawals its not worth it! Take travellers cheques instead. I've just had problem after problem trying to draw money with the creation card.
I was told i would have a £1500 limit. Great, I thought i could just use this to make ATM withdrawls for my whole holiday and pay it when I return to the UK. What they dont tell you initially is that they limit you to a cash balance of £450 and I only found this while on holiday and not able to withdraw any more cash. After two £8 phone calls back to the UK we got to the bottom of the problem. So the next issue is pay off the balance then wait 2 days for it to process. In the mean time? (Well i guess I'm lucky i also had my debit card which meant £10 extra in fees per transaction, all because creation DID NOT GIVE ME THE INFORMATION.
I even paid £1000 into the account (so a credit account was in credit) so that I would be able yo draw more cash. They clearly have a big issue with there system as I still had £550 in credit on the account but it still limited me to £450 in ATM withdrawals until i made a payment. (Their system does not allow you to make a payment if your account is £0 or in credit!)
Once I'm back to the UK creation will be receiving a very nasty complaint from me and i don't think it worthwhile at all holding the account open for it to just cause problems and extra fees because i haven't been able to use their card!
I think other people thinking of getting one of these cards need to know this information. (Creation obviously want to try to maximise there fees/interest profit by causing customers these problems)