Broadband

Options
aardvaak
aardvaak Posts: 5,833 Forumite
Name Dropper First Post First Anniversary
in Techie Stuff
Can someone please tell me why ever night at just before or just after midnight my home hub 6 reboots itself, resulting with my speed dropping to 2-3MB when previously it was 7-8MB?
«13

Comments

  • slinga
    slinga Posts: 1,485 Forumite
    First Post First Anniversary
    Options
    So when does it increase back up to 7-8
    It's your money. Except if it's the governments.
  • mksysb
    mksysb Posts: 354 Forumite
    First Anniversary Photogenic First Post Name Dropper
    Options
    Not much info there, but best guess is it's getting updates, then going into retraining. Can you see if the software version changes after the reboot?
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    Combo Breaker First Post
    edited 9 December 2019 at 2:00PM
    Options
    aardvaak wrote: »
    Can someone please tell me why ever night at just before or just after midnight my home hub 6 reboots itself, resulting with my speed dropping to 2-3MB when previously it was 7-8MB?

    That sounds like it's trying to update the firmware and failing to me, give BT a call. They can run tests and check for you in moments rather than two dozen people on here all suggesting different fixes.
  • arciere
    arciere Posts: 1,354 Forumite
    First Anniversary Name Dropper First Post
    Options
    Is it the hub rebooting or the ADSL sync dropping?

    Every now and again the connection between modem and Exchange cabinet drops and re-syncs, that's all planned and normally happens overnight. However, this shouldn't happen on a daily basis, so it is worth checking with your ISP (if the connection is 'noisy', it may be re-negotiating more frequently than it should).
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    First Anniversary Name Dropper First Post
    Options
    Have a look in the routers event log for that time .
  • ianto11
    ianto11 Posts: 251 Forumite
    First Anniversary Name Dropper First Post
    Options
    Probably something dodgy with your phone wiring .......https://forums.moneysavingexpert.com/showthread.php?t=6062362
  • aardvaak
    aardvaak Posts: 5,833 Forumite
    Name Dropper First Post First Anniversary
    Options
    slinga wrote: »
    So when does it increase back up to 7-8


    When I reboot it in the morning
  • aardvaak
    aardvaak Posts: 5,833 Forumite
    Name Dropper First Post First Anniversary
    Options
    mksysb wrote: »
    Not much info there, but best guess is it's getting updates, then going into retraining. Can you see if the software version changes after the reboot?


    software version changes after the reboot - No it does not


    going into retraining - What do you mean?
  • aardvaak
    aardvaak Posts: 5,833 Forumite
    Name Dropper First Post First Anniversary
    Options
    ianto11 wrote: »
    Probably something dodgy with your phone wiring .......https://forums.moneysavingexpert.com/showthread.php?t=6062362


    History hunter - No
  • RumRat
    RumRat Posts: 4,789 Forumite
    First Anniversary Name Dropper First Post Photogenic
    Options
    Is your house haunted??? :eek: Possibly a poltergeist...
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards