Sky signal contract help

If you are still in your minimum contract period there will be a penalty if you cancel, it is not their fault the dish is in the wrong place. Can you not get the dish moved ?

mooch1uk wrote: »

Hi

For the last month I haven’t been able to watch sky tv. I’ve got trees in my garden that cannot be touched due to a preservation order.

Is there anyway I can get out of my sky tv contract? Not worth paying for it when I can’t watch anything

So this begs the question: Are these deciduous trees? Ie do they lose their leaves in the autumn and grow more in the spring? Or are they evergreens? Presumably the problem only started (if deciduous) when the tree grew new leaves?

Presumably the dish was put up after the trees but was it behind the trees at the time? What's probably happened is the trees have grown and its the leaves that block the signal. So if you can't do anything with the trees you have to move the dish.

This is not a "contract ending" cop out; its not Sky's fault your trees are in the way. Either shift your dish or get permission to "maintain" the tree which may involve pruning. But again the tree will continue to grow and this may only be a temporary fix.

Your local council should have a tree man. we have one at the council I work at, although he is a mystery person with only an email address to contact. They do allow maintaining of trees as it helps preserve them, which is the whole point. They might not agree to pruning just so you can get a Sky signal, but if the trees are becoming top heavy or dangerous to children or old people, they might.