Compensation for delayed flights Discussion Area

Unless it an EU carrier. Or we have a Norway type agreement?

CAA sets deadline for airlines to be clearer on replacement flight rights for passengers whose flights have been cancelled.

https://www.caa.co.uk/News/CAA-sets-deadline-for-airlines-to-be-clearer-on-replacement-flight-rights-for-passengers-whose-flights-have-been-cancelled/

legal_magpie wrote: »

It seems like the CAA are finally taking a stronger line with recalcitrant airlines.Not before time.

Agreed.

Love the word 'recalcitrant' too, must remember it:)

recalcitrant
ADJECTIVE
having an obstinately uncooperative attitude towards authority or discipline.

Hi all,

Firstly, apologies for my question as it’s not really concerning a flight ‘delay’ but rather a missed connecting flight! This forum section seemed the most appropriate from what I could find.

I’m actually writing from Dubai airport right now having just missed my connecting flight to Manchester, having arrived here from Mumbai India. Unfortunately, i’ve had to re-book my connecting flight due to having temporarily lost my passport during the 3 hour stop over. I discovered it missing right before I was about to board, and by the time it had been found (by Airport security) my flight was long gone.

I’ve re-booked and will be heading home 12 hours later than originally planned, but Emirates (who all my flights for this trip have been booked with) have charged me a £200 no-show fee.

Anyway, I took out travel insurance with HolidaySafe prior to going on Holiday, and I was wondering if it was worth my while to put in a claim and how I should best go about it (i.e. what should I say?).

I have all the original tickets (for the in-bound journey anyway; I disposed of my outbound tickets after getting to India), as well as a document detailing the ‘no-show’ re-booking and fee from Emirates.

If more information is required please ask.

‘Missed departures’ are covered by my insurance (HolidaySafe) up to the value of £500, so I was wondering if my situation counts.

Thanks in advance for any and all help.

!!!!!!.

Just read through the policy T&Cs and i’m starting to think it’s not worth bothering putting in a claim. The policy seems quite specific about a failure in transportation to the airport being the reason they pay out, that and there’s a note about connecting flights not being being covered.

Thanks anyway man.