Mk6 Golf and EGR valve issues

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  • They said that it would require 5.5 hours labour to replace EGR, which is £550, not sure why is so big difference in your case...I've got Passat 2.0 TDI
  • dibbles00
    dibbles00 Posts: 11 Forumite
    edited 19 June 2015 at 1:13PM
    harmonyyy wrote: »
    They said that it would require 5.5 hours labour to replace EGR, which is £550, not sure why is so big difference in your case...I've got Passat 2.0 TDI


    I'm waiting for a breakdown of costs. This is just out of interest as the car is booked in to be repaired at another garage now. It seems that the faulty EGR valves are affecting the SEAT owners too. See a trend VW/AUDI/SEAT??? Hmmm.

    seatcupra.net/forums/showthread.php?t=386405

    These cars have the same engines. Same year, same EGR valve.

    In fact the VW Care manager asked me to contact the original owner of the vehicle to get a resolution. What kind of joke is that? Pass the buck VW.

    Remember that the Golf feels "Reassuringly Expensive". I would agree that IT IS "Reassuringly Expensive" when (not if) it goes wrong.
  • Alter_ego
    Alter_ego Posts: 3,842 Forumite
    Name Dropper First Post First Anniversary
    edited 19 June 2015 at 12:35PM
    I have a Skoda with the same engine. (2010 1.6 CR TDi 103hp 69,000 miles)
    I had the EGR fault last year and had the repair done by an independent.
    Cost around £700 plus I insisted they gave me the old EGR. I took that apart and found the problem was corrosion/crud on the operating cam under the plastic cover. The actual EGR was not clogged in any way, just a little carbon probably less than 0.5 mm.
    The indy who did the job said the book time at Skoda is around 5 hours as the DPF has to be removed. But, his (VW trained) mechanic has done a few and can do it without removing DPF.
    I now have a spare EGR ready for the next problem.
    I am not a cat (But my friend is)
  • dibbles00
    dibbles00 Posts: 11 Forumite
    That would help explain why the updated part has a jacket around the plastic cover.

    What also cheeses me off is the fact that we have had to pay for another diagnostic test, even though we already had this carried out by another retailer. The only reason we did get another diagnostic test carried out was because of the goodwill.

    For anyone who is interested I've also had my friend check the cost of the EGR/Cooler and it is £295.79 inc VAT - part number: 03l 131 512 dq
  • dibbles00
    dibbles00 Posts: 11 Forumite
    Alter_ego wrote: »
    ...
    The indy who did the job said the book time at Skoda is around 5 hours as the DPF has to be removed. But, his (VW trained) mechanic has done a few and can do it without removing DPF.

    Exactly, they know the book times are ridiculously over estimated as a worse case scenario. But do they pass the savings on if they do it in two/three hours? Hmmmm, somehow I very much doubt it. More and more customers would use dealerships if their pricing was more in line with local specialists (who have VW apprenticeship trained technicians working there). Obviously, most would pay that little more to go to a dealership for that stamp. However, with their huge overheads and real lack of streamlining it's no wonder their costs are massively increased. Streamline your dealerships and pass the savings onto customers. I would guarantee that more customers wouldn't hesitate on going back for more services/work. In the long term that would build relationships and brand loyalty; instead of alienating people and turning them away into the hands of independents.

    As the saying goes "It's a dog eat dog world" and many independents are thriving because of these types of issues.
  • harmonyyy
    harmonyyy Posts: 6 Forumite
    Update:

    Guy just called me from dealer centre saying that ''believe or not, but your car drives well and technician is unable to find any issues with it''. I said it doesn't help me at all and I don't want my car back as I don't want to stall again in the middle of the road. They will try to road test it again and again until they will face this issue (hopefully), if not then either I will pay towards labour for them to take it apart and physically check it or...take it to other garage and try to replace EGR at a lower rate. I even said to them that I don't need this car and you can even buy it from me and I would never buy Volkswagen and won't recommend to my friends. They was really unhappy about it and guy will try to arrange a courtesy car for me today free of charge (he said so).

    Basically I have the problem, but no one can actually identify it as no faults found and drives well, but it might stall at some point...
  • dibbles00
    dibbles00 Posts: 11 Forumite
    edited 19 June 2015 at 2:06PM
    Was there a flashing coil on your cluster?

    Our car went into limp mode and there was an amber coil constantly flashing. Looking back through the history it has already had a lot of warranty work done to the vehicle - inc, but not limited to:

    1) New dual mass fly wheel
    2) New clutch
    3) New cambelt
    4) Various new parts
    5) Software update

    I'm now wondering whether any of this is taken into account? It may have even had a new EGR valve already, but I cannot check this as there is only a limited amount of paper work. Maybe our car was a Friday build, but just happened to not be in the faulty batch.
  • harmonyyy
    harmonyyy Posts: 6 Forumite
    dibbles00 wrote: »
    Was there a flashing coil on your cluster?

    Our car went into limp mode and there was an amber coil constantly flashing. Looking back through the history it has already had a lot of warranty work done to the vehicle - inc, but not limited to:

    1) New dual mass fly wheel
    2) New clutch
    3) New cambelt
    4) Various new parts
    5) Software update

    I'm now wondering whether any of this is taken into account? It may have even had a new EGR valve already, but I cannot check this as there is only a limited amount of paper work. Maybe our car was a Friday build, but just happened to not be in the faulty batch.
    Nothing was flashing at all...car just stalled 2 times, then didn't start for a while, then started and a lot of white smoke was coming out from exhaust.
  • G_C
    G_C Posts: 1 Newbie
    edited 29 June 2015 at 5:45PM
    Adding my issue to this thread, though it's not a complete story yet.

    Picked up my Mk 6 2011 Golf TDi Bluemotion from a VW Dealership a couple of weeks ago. Under 200miles driven (including the test drive!) and had the flashing coil of doom come up briefly as I got home... Almost missed it.

    Took it into local VW today to check out - confirmed EGR valve replacement needed. Coz it's only 2 weeks, it should be covered by warranty, but that's causing issues of its own as it's so soon.

    Fingers crossed Das WeltAuto Warranty covers it. Bloody should do.

    Anyone know if - once replaced - that there are fewer issues with the EGR valves in the future?

    Cheers all,
    G_C


    [EDIT]

    Sent my details into Watchdog too.

    [EDIT 2]
    26-06-15

    Update on my case.

    Warranty are currently saying 'no'! Car only has 25K on the clock too, so I'm not desperately pleased.

    [EDIT 3]
    29-06-15

    Having discussed this for three days amongst themselves, they've decided that VW will now pick up the bill for the new valve. Combination of warranty and the dealership covering labour given how recently I bought the car, apparently. I get the impression I may be one of the lucky ones... :-/.
  • jeallen01
    jeallen01 Posts: 192 Forumite
    First Anniversary Combo Breaker
    harmonyyy wrote: »
    Nothing was flashing at all...car just stalled 2 times, then didn't start for a while, then started and a lot of white smoke was coming out from exhaust.


    The seals between the water cooling jacket for the gas recirculating part of the EGR and the actual exhaust section have obviously failed - and so water is getting from the cooling system into the exhaust and being blown out as the "white smoke".


    Just make sure you keep the cooling system topped up with the correct mixture of water and long-life Red antifreeze, as the water level will be dropping!


    Also try adding some "Silver Seal" solid particle sealant (available on eBay for about £9 delivered) to the cooling system to see if that will seal the leak (could take a few days for the leak to stop - if it does!). I suggest this because it worked on the leak in the EGR on my 07 plate Octavia TDI, and had been OK for the last 6 months (cross-fingers!)
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