How to cancel gym contracts - please feedback your experiences

katuk76 wrote: »

I joined a local gym that uses Ashbourne management services for all their gym contracts.
I signed the paperwork which did not commit me to a minimum membership - the space for the minimum number of months was left blank. I signed and the gym employee signed and I was given a carbon copy.
I now want to cancel and ashbourne services are telling me that on the paperwork they have (they are sending me a copy) it is stated that I must fulfil 12 months minimum. The gym employee must have written this on after I signed.
They are saying I must sort it out with the gym but my contract is with ashbourne services - what do I do?

Well if your saying they faked your signature that's fraud straight up.


I'd initially contact the manager, explain where your at and that a signature was added by them but it was not your signature, then go to the CAB to get legal advice and let the gym know that you will be taking legal action against them which can be done. If they try to enforce what is a fraudulent contract. If they want to pursue it let them, it's not OK for a gym to do this.

I used to have a gym membership with Fitness First. Typically, I barely used it, so decided to cancel. I got some really good advice about the best way to do this which came in very handy, so I will share it here. I had to give one months notice, so I sent them a letter by recorded delivery stating my intention to terminate the contract and that I would cancel my direct debit after the next month's payment. No response from them. After the final payment I then cancelled the direct debit, and sent them another letter by recorded post informing them that I had done so and had terminated their contact. No response from them until a month later, when I got a letter from them telling me I owed them money. I was kind of expecting this, so phoned them up and told them how I had written and given them notice on two occasions. We never received the letters, they said. Oh really?, I said, I sent them by recorded post and I have the reference numbers here, would you like to check? A pause, and then the lady came back telling me she had made a mistake, and of course they had received the letters and I didn't owe them anything, she would amend the file . Bunch of scammers.

This was back c.2007 and it might be different now, but my tip is to be very clear in your intentions to terminate, do it with good notice, and do it in writing by recorded post.

Just been threatened with a debt collection agency by ALL SEASONS LEISURE CENTRE IN CHORLEY if I do not pay for 30 days notice of cancelling my 5 year olds swimming lessons. She referred me to my paperwork, WHICH THEY HAVE NEVER GIVEN US. When we first started I asked for a receipt, as we paid over the phone, no receipt was ever given.
I suffer from chronic back pain which worsens when put into stressful situations, So I am absolutely disgraced at their threatening behaviour.