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    • Ybe
    • By Ybe 21st Apr 19, 9:17 AM
    • 21Posts
    • 3Thanks
    Penalty fare appeal
    • #1
    • 21st Apr 19, 9:17 AM
    Penalty fare appeal 21st Apr 19 at 9:17 AM
    I was travelling on a train from London Kings Cross to Cambridge. The calling points were Finsbury Park, Stevenage, Cambridge. I had a zone 1-4 travelcard and when I saw the ticket inspector just as we left Finsbury Park, I asked for an extension ticket to Cambridge. At that point, I was given a penalty fare for having no ticket. The value of the penalty fare was twice the single fare from Kings Cross to Stevenage. Do I have any grounds for an appeal under National rail conditions of carriage? I believe I had a valid ticket from Kings Cross to Finsbury Park (Zone 4). Would I get either a partial or full refund of the penalty fare?
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    • Nick_C
    • By Nick_C 22nd Apr 19, 7:06 PM
    • 5,610 Posts
    • 9,224 Thanks
    Good luck. Do let us know how you get on
    • Ybe
    • By Ybe 22nd Aug 19, 12:58 AM
    • 21 Posts
    • 3 Thanks
    Hi, just as an update. After much back and forth correspondence with London Travelwatch and a letter to my MP, Rail Delivery Group have admitted that my interpretation of the penalty fares regulation was correct and this was also published in national media.
    • Ybe
    • By Ybe 22nd Aug 19, 1:03 AM
    • 21 Posts
    • 3 Thanks
    Not my original argument. It was an argument concerning the value of the penalty fare, which I asked about on the uk rail forum which specified that a penalty fare should be 20 or twice the single fare applicable, whichever is greater, where the full single fare applicable is determined by the day and time the journey was made.
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