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    • powerful_Rogue
    • By powerful_Rogue 12th Oct 19, 1:04 PM
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    powerful_Rogue
    Faulty Free Gift
    • #1
    • 12th Oct 19, 1:04 PM
    Faulty Free Gift 12th Oct 19 at 1:04 PM
    Purchased a Galaxy Active 1 watch direct with Samsung online earlier this year and paid on my credit card.

    Part of the promotion was a free Samsung Powerbank. Here is the link to the promotion. (https://www.samsung.com/uk/watchactive-preorder/)

    Powerbank was receive sometime in late April or early May. Found an email from Samsung on the 18th April saying it would be sent in the next 7 days. It has now developed a fault where it won't hold any charge.

    Been past from pillar to post with Samsung, but appears it only comes with a 30 day warranty from when it is received. Before giving it up and throwing it in the bin - Any consumer rights advice?
    Last edited by powerful_Rogue; 12-10-2019 at 1:12 PM.
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