Flight delay and cancellation compensation, Tui/Thomson ONLY

Re last message Bott & Co say eligible to claim.

EUclaim.co.uk says same (score 73%?).

I guess CEDR is the first way now to proceed with I guess a risk of losing £25 but potential gain way in excess of this?

Unsure how crew flight time limitations is treated for claims particularly when flight is from a main home hub?

:beer::j:T:rotfl::beer:

philng wrote: »

Redmalc well done. When did you submit your claim? Was it done direct?

I submitted our Tenerife claim for flight 4th March on 12th March & apart from copy acknowledgement nothing else as yet.

Was it the Manchester flight TOM2691?

Thanks,

Fortyfoot

philng wrote: »

text message around 1230pm just before we set off from home of long delay.

Why were you on same flight or know something?

Is your home in Tenerife?

Our flight was due out on the 3rd March at 1940 GMT, actual departure was 2322 GMT on the 4th March, delay of 27 hours and 42 minutes according to the letter we were given at Manchester when collecting our luggage.

On the 30th March our claim made on the 10th March was turned down
"We appreciate that you have requested compensation from us in respect of the delay, however as the cause of the delay was due to external factors over which we have no control we are not required to pay compensation under Regulation EC 261/2004 in these circumstances."

This morning I got this letter

Not wanting a load of hassle I contacted Bott & Co and signed up with them tonight, never knew about e-signature!

Any way it's all over to them now, I would not have taken it any further so any money we get is a bonus, lets wait and see.

Good luck

Fortyfoot