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  • FIRST POST
    • hvklav
    • By hvklav 10th Jan 19, 1:09 PM
    • 8Posts
    • 1Thanks
    hvklav
    Smart water meter - Thames Water refuses to install
    • #1
    • 10th Jan 19, 1:09 PM
    Smart water meter - Thames Water refuses to install 10th Jan 19 at 1:09 PM
    I have a question I was hoping someone could help with. I'm currently in a flat with a water meter, but taking meter readings is a bit of a hassle.

    My supplier, Thames Water, is installing smart meters and that would ideal, as it would do away with the need for the meter readings. I asked if they could replace mine but they told me no.

    They said they're only installing smart meters when they're converting a non-metered supply to a metered supply. Anyone who already has an old-school meter will get one when they replace the existing one at the end of its life (in my case, probably not for another 15+ years).

    I think this is a bit preposterous. Is there anyway I could appeal to some organisation or other to get them to change their mind?
Page 1
    • societys child
    • By societys child 11th Jan 19, 4:02 PM
    • 6,070 Posts
    • 6,985 Thanks
    societys child
    • #2
    • 11th Jan 19, 4:02 PM
    • #2
    • 11th Jan 19, 4:02 PM
    Is there anyway I could appeal to some organisation or other to get them to change their mind?
    Very doubtful.

    • jk0
    • By jk0 11th Jan 19, 9:24 PM
    • 2,839 Posts
    • 26,251 Thanks
    jk0
    • #3
    • 11th Jan 19, 9:24 PM
    • #3
    • 11th Jan 19, 9:24 PM
    I have a question I was hoping someone could help with. I'm currently in a flat with a water meter, but taking meter readings is a bit of a hassle.

    My supplier, Thames Water, is installing smart meters and that would ideal, as it would do away with the need for the meter readings. I asked if they could replace mine but they told me no.

    They said they're only installing smart meters when they're converting a non-metered supply to a metered supply. Anyone who already has an old-school meter will get one when they replace the existing one at the end of its life (in my case, probably not for another 15+ years).

    I think this is a bit preposterous. Is there anyway I could appeal to some organisation or other to get them to change their mind?
    Originally posted by hvklav

    Tell them you've got a disability that makes taking readings difficult.
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