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  • FIRST POST
    • dollyathome71
    • By dollyathome71 9th Jan 19, 5:45 PM
    • 7Posts
    • 0Thanks
    dollyathome71
    Switching recommendations
    • #1
    • 9th Jan 19, 5:45 PM
    Switching recommendations 9th Jan 19 at 5:45 PM
    I joined the Energy Club in June last year and happily switched as recommended. I have been puzzled since to receive Alerts recommending supposedly better deals which in fact are worse. The figure cited as what I am supposedly currently paying is higher than I am in fact paying. I have checked all the details the Energy Club has about the deal I am currently on and they seem to be right apart from the amount I am paying which I can see no way to edit. Can anyone tell me how to resolve this? I haven't been able to see how to correct it. Thank you
Page 1
    • wavelets
    • By wavelets 9th Jan 19, 6:12 PM
    • 849 Posts
    • 359 Thanks
    wavelets
    • #2
    • 9th Jan 19, 6:12 PM
    • #2
    • 9th Jan 19, 6:12 PM
    I joined the Energy Club in June last year and happily switched as recommended. I have been puzzled since to receive Alerts recommending supposedly better deals which in fact are worse. The figure cited as what I am supposedly currently paying is higher than I am in fact paying. I have checked all the details the Energy Club has about the deal I am currently on and they seem to be right apart from the amount I am paying which I can see no way to edit. Can anyone tell me how to resolve this? I haven't been able to see how to correct it. Thank you
    Originally posted by dollyathome71
    To get the best results from the CEC, it's best to input your consumption in kWh (and the CEC will then calculate the cost)

    Inputting what you pay per month is less accurate (as you may be under- or over-paying compared to what you actually use)

    When you log into your CEC account, you should first be presented with a screen that allows you to update your details.
    If not, then when you get to the list of tariffs being offered, at the top should be "Currently you're paying"
    Click "More details", and the "Edit details"

    Or simply use this link once you've logged into your account
    https://clubs.moneysavingexpert.com/cheapenergyclub/edit
    • Anthorn
    • By Anthorn 10th Jan 19, 9:39 AM
    • 4,255 Posts
    • 1,178 Thanks
    Anthorn
    • #3
    • 10th Jan 19, 9:39 AM
    • #3
    • 10th Jan 19, 9:39 AM
    I joined the Energy Club in June last year and happily switched as recommended. I have been puzzled since to receive Alerts recommending supposedly better deals which in fact are worse. The figure cited as what I am supposedly currently paying is higher than I am in fact paying. I have checked all the details the Energy Club has about the deal I am currently on and they seem to be right apart from the amount I am paying which I can see no way to edit. Can anyone tell me how to resolve this? I haven't been able to see how to correct it. Thank you
    Originally posted by dollyathome71
    In common with other Energy comparison sites including uSwitch the MSE CEC now defaults to a calculation over the next 12 months as if you are transferred to the default tariff at the end of your fix. i.e. if you have 8 months of your fix left the calculation will be for 8 months at the fixed rate and 4 months at the default (variable) rate. So therefore that calculation could result in a higher cost than with the fix rate alone calculated over 12 months. This method is as recommended by OFGEM.

    You should be able to change the default by clicking on the orange "based on this cost" link on your current tariff details. That link doesn't work for me probably because CEC states that I have a switch in progress even though my switch completed a month ago so I can't test it at this time.
    • JuneS
    • By JuneS 10th Jan 19, 10:25 AM
    • 42 Posts
    • 27 Thanks
    JuneS
    • #4
    • 10th Jan 19, 10:25 AM
    • #4
    • 10th Jan 19, 10:25 AM
    In common with other Energy comparison sites including uSwitch the MSE CEC now defaults to a calculation over the next 12 months as if you are transferred to the default tariff at the end of your fix....
    Originally posted by Anthorn
    Our MSE CEC doesn't seem to default that way, although the option does exist to show this calculation method so that you see the same results as most other comparison sites show as default.

    How are the calculations done?

    The calculator estimates your current energy usage based on your annual kWh usage, bill amount or Low/Medium/High user data you input.


    It takes (or calculates) your current kWh usage by comparing the data you supply to the unit costs associated with your current tariff. Next, this is multiplied against the kWh unit costs of other tariffs provided by other suppliers in your area....
    https://www.moneysavingexpert.com/cheapenergyclub
    (My highlighting in red)

    I can only assume you have actively changed the preferred calculation methood of savings for your account if yours does not do this.
    Last edited by JuneS; 10-01-2019 at 10:31 AM.
    • Anthorn
    • By Anthorn 10th Jan 19, 10:57 AM
    • 4,255 Posts
    • 1,178 Thanks
    Anthorn
    • #5
    • 10th Jan 19, 10:57 AM
    • #5
    • 10th Jan 19, 10:57 AM
    Our MSE CEC doesn't seem to default that way, although the option does exist to show this calculation method so that you see the same results as most other comparison sites show as default.

    https://www.moneysavingexpert.com/cheapenergyclub
    (My highlighting in red)

    I can only assume you have actively changed the preferred calculation methood of savings for your account if yours does not do this.
    Originally posted by JuneS
    Or alternatively you changed the default. The point is that the default can be changed to one of two calculation methods not who has which method. Some people will have one method and others will have the other method. That's the effect of having user configuration LOL
    • sevenhills
    • By sevenhills 10th Jan 19, 11:15 AM
    • 1,982 Posts
    • 747 Thanks
    sevenhills
    • #6
    • 10th Jan 19, 11:15 AM
    • #6
    • 10th Jan 19, 11:15 AM
    The figure cited as what I am supposedly currently paying is higher than I am in fact paying.
    Originally posted by dollyathome71

    That confuses a lot of people.


    You may actually be paying a higher tariff, but going slightly into a negitive ballance, or the other way around.



    It is not your monthly payment which you should be looking at, but the cost of the energy.

    • JuneS
    • By JuneS 10th Jan 19, 12:24 PM
    • 42 Posts
    • 27 Thanks
    JuneS
    • #7
    • 10th Jan 19, 12:24 PM
    • #7
    • 10th Jan 19, 12:24 PM
    Or alternatively you changed the default. ..
    Originally posted by Anthorn
    No, please see the link which specifies the default method the CEC calculates savings.
    • dollyathome71
    • By dollyathome71 10th Jan 19, 4:15 PM
    • 7 Posts
    • 0 Thanks
    dollyathome71
    • #8
    • 10th Jan 19, 4:15 PM
    • #8
    • 10th Jan 19, 4:15 PM
    Thank you for this.
    I did originally give details of consumption s I understood this would be the most accurate information for calculations to be made.
    I have accessed all the details and they are all correct including the unit costs I am paying. The only thing that isn'the is the figure given as the amount I am.paying annually and it does not seem to be possible to change that.
    • dollyathome71
    • By dollyathome71 10th Jan 19, 4:21 PM
    • 7 Posts
    • 0 Thanks
    dollyathome71
    • #9
    • 10th Jan 19, 4:21 PM
    • #9
    • 10th Jan 19, 4:21 PM
    Thank you for this.
    There is no discrepancy between the tariff I am paying and that which the Energy Club has me as paying. There is no indication that it has made any assumption about my tariff changing going forward.
    Although I can access all the links re details and editing those I am also not able to get the orange link to work.
    • dollyathome71
    • By dollyathome71 10th Jan 19, 4:24 PM
    • 7 Posts
    • 0 Thanks
    dollyathome71
    Thank you.
    As far as I can see the calculations should have been done as you describe. I have not altered any settings
    • wavelets
    • By wavelets 10th Jan 19, 4:30 PM
    • 849 Posts
    • 359 Thanks
    wavelets
    Thank you for this.
    I did originally give details of consumption s I understood this would be the most accurate information for calculations to be made.
    I have accessed all the details and they are all correct including the unit costs I am paying. The only thing that isn'the is the figure given as the amount I am.paying annually and it does not seem to be possible to change that.
    Originally posted by dollyathome71
    If apples cost 10p each, how much would 10 apples cost?

    Why would you be paying a different amount than that???

    (Maybe you still owe the shopkeeper for an apple you got last week on tick? )

    Comparison sites are just glorified calculators calculating the cost of the energy you consume in a year according to the tariff.
    Last edited by wavelets; 10-01-2019 at 4:34 PM.
    • dollyathome71
    • By dollyathome71 10th Jan 19, 4:45 PM
    • 7 Posts
    • 0 Thanks
    dollyathome71
    Thank you

    I have checked the unit energy costs as stated on my bill and also by Energy Club and they are the same and the consumption figures I originally submitted and accurate.

    However, perhaps you mean that in assessing any new deal I should forget about the total cost I am allegedly paying figure and simply compare the unit costs of my current tariff and of what I am being offered? I guess that would work
    • dollyathome71
    • By dollyathome71 10th Jan 19, 4:51 PM
    • 7 Posts
    • 0 Thanks
    dollyathome71
    Thank you for this but I'm not sure what you are saying.
    My difficulty is that the calculator as wielded by my energy supplier.and as wielded by Energy Club, using identical unit costs, do indeed come up with different results.

    How come indeed, as in your apple example
    • wavelets
    • By wavelets 10th Jan 19, 5:00 PM
    • 849 Posts
    • 359 Thanks
    wavelets
    Thank you

    I have checked the unit energy costs as stated on my bill and also by Energy Club and they are the same and the consumption figures I originally submitted and accurate.

    However, perhaps you mean that in assessing any new deal I should forget about the total cost I am allegedly paying figure and simply compare the unit costs of my current tariff and of what I am being offered? I guess that would work
    Originally posted by dollyathome71
    No, you should be guided by the comparison site. It does the calculation for you and usually lists the deals for you in incresaing cost, starting with the lowest cost.

    You can get more information here:
    https://www.moneysavingexpert.com/utilities/you-switch-gas-electricity/
    • wavelets
    • By wavelets 10th Jan 19, 5:03 PM
    • 849 Posts
    • 359 Thanks
    wavelets
    Thank you for this but I'm not sure what you are saying.
    My difficulty is that the calculator as wielded by my energy supplier.and as wielded by Energy Club, using identical unit costs, do indeed come up with different results.

    How come indeed, as in your apple example
    Originally posted by dollyathome71
    Please give full details, (inputs and outputs from each source) and someone can then take a look for you.

    Otherwise we will just be guessing.
    • Anthorn
    • By Anthorn 11th Jan 19, 6:53 AM
    • 4,255 Posts
    • 1,178 Thanks
    Anthorn
    No, please see the link which specifies the default method the CEC calculates savings.
    Originally posted by JuneS
    The answer to that is 42.
    • Anthorn
    • By Anthorn 11th Jan 19, 7:03 AM
    • 4,255 Posts
    • 1,178 Thanks
    Anthorn
    No, you should be guided by the comparison site. It does the calculation for you and usually lists the deals for you in incresaing cost, starting with the lowest cost.

    You can get more information here:
    https://www.moneysavingexpert.com/utilities/you-switch-gas-electricity/
    Originally posted by wavelets
    The problem with comparison sites is the OFGEM recommended method I highlighted in an earlier post, i.e. calculating fixed tariffs as if when the fix expires the customer is automatically transferred to the default tariff. i.e. 8 months at the fixed prices and 4 months at the default tariff. That method will result in a higher annual cost for the current tariff and makes alternative tariffs which calculate the fixed prices only over 12 months look like they are saving more that they actually are saving. In short, comparing new fixed tariffs with the OFGEM recommended method of calculating the existing tariff provides a false result.

    Personally, I look at comparison sites as pointing me in the right direction but not as a substitute for my own calculations.
    • dollyathome71
    • By dollyathome71 11th Jan 19, 2:59 PM
    • 7 Posts
    • 0 Thanks
    dollyathome71
    Thank you to everyone for the helpful answers and the time you have all taken to give them.

    I'm now going to ponder your wisdom a while
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