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  • FIRST POST
    • joeypesci
    • By joeypesci 1st Oct 19, 10:25 PM
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    joeypesci
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    Curious
    • #1
    • 1st Oct 19, 10:25 PM
    0 WOW
    Curious 1st Oct 19 at 10:25 PM
    Booking via Hoseasons and they are breaching GDPR by forcing you into their marketing e-mails and you have to make sure you untick before you continue. Then they appear to be flogging "Cancellation Protection Cover" which I thought was already covered under Section 75 on credit cards? If so, isn't that Hoseasons essentially committing their own PPI false sale?
Page 1
    • TadleyBaggie
    • By TadleyBaggie 1st Oct 19, 10:30 PM
    • 3,379 Posts
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    TadleyBaggie
    • #2
    • 1st Oct 19, 10:30 PM
    • #2
    • 1st Oct 19, 10:30 PM
    Section 75 would only protect you if the supplier failed to deliver in some way, if you need to cancel for whatever reason section 75 isn't going to pay out. That's what travel insurance is for and that is what Hoeseason is trying to sell you. This isn't PPI.
    • Caz3121
    • By Caz3121 2nd Oct 19, 6:23 AM
    • 12,437 Posts
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    Caz3121
    • #3
    • 2nd Oct 19, 6:23 AM
    • #3
    • 2nd Oct 19, 6:23 AM
    Then they appear to be flogging "Cancellation Protection Cover" which I thought was already covered under Section 75 on credit cards?
    Originally posted by joeypesci
    I think you are confused what Section 75 covers
    Cancellation Protection insurance covers
    1. Extreme, adverse weather resulting in anyone in your party being unable to travel
    2. Illness or hospitalisation of anyone in your party or immediate family, includes pre-existing medical conditions and has no upper-age limit
    3. Refunds for holidays cut short
    4. Covers redundancy affecting anyone in your party
    none of these would be covered under Section 75 so without insurance you would lose your money if you could not travel for any of these reasons
    • joeypesci
    • By joeypesci 2nd Oct 19, 8:36 AM
    • 534 Posts
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    joeypesci
    • #4
    • 2nd Oct 19, 8:36 AM
    • #4
    • 2nd Oct 19, 8:36 AM
    OK thanks. That explains it then.
    • skid112
    • By skid112 3rd Oct 19, 5:17 AM
    • 348 Posts
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    skid112
    • #5
    • 3rd Oct 19, 5:17 AM
    • #5
    • 3rd Oct 19, 5:17 AM
    Booking via Hoseasons and they are breaching GDPR by forcing you into their marketing e-mails and you have to make sure you untick before you continue. Then they appear to be flogging "Cancellation Protection Cover" which I thought was already covered under Section 75 on credit cards? If so, isn't that Hoseasons essentially committing their own PPI false sale?
    Originally posted by joeypesci
    They are not forcing you to accept their marketing emails as there is an opt out in the untick
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    • tallmansix
    • By tallmansix 3rd Oct 19, 11:11 PM
    • 69 Posts
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    • #6
    • 3rd Oct 19, 11:11 PM
    • #6
    • 3rd Oct 19, 11:11 PM
    Booking via Hoseasons and they are breaching GDPR by forcing you into their marketing e-mails and you have to make sure you untick before you continue
    Originally posted by joeypesci
    According to the ICO you should opt-in, not opt-out for marketing e-mails. This is ICO guidance and not the actual wording of the GDPR legislation so not sure whether it constitutes a breach without re-reading to 800 pages of GDPR legislation.

    "Active opt-in: pre-ticked opt-in boxes are invalid use unticked opt-in boxes or similar active opt-in methods (eg a binary choice given equal prominence)."

    https://ico.org.uk/media/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/consent-1-0.pdf
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    • joeypesci
    • By joeypesci 9th Oct 19, 2:29 PM
    • 534 Posts
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    joeypesci
    • #7
    • 9th Oct 19, 2:29 PM
    • #7
    • 9th Oct 19, 2:29 PM
    They are not forcing you to accept their marketing emails as there is an opt out in the untick
    Originally posted by skid112

    But as mentioned pre-ticked boxes are invalid and against GDPR.
    • bradders1983
    • By bradders1983 9th Oct 19, 2:34 PM
    • 863 Posts
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    bradders1983
    • #8
    • 9th Oct 19, 2:34 PM
    • #8
    • 9th Oct 19, 2:34 PM
    But as mentioned pre-ticked boxes are invalid and against GDPR.
    Originally posted by joeypesci
    What did the ICO say when you reported this to them?
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