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    • mojo_jojo
    • By mojo_jojo 11th Sep 19, 11:37 AM
    • 89Posts
    • 71Thanks
    mojo_jojo
    Pelvin rejected
    • #1
    • 11th Sep 19, 11:37 AM
    Pelvin rejected 11th Sep 19 at 11:37 AM
    Hello,

    I have had my PPI/Pelvin complaint raised via the Resolver tool rejected by Nationwide as they stated the policies are outside the scope of the FCAs rules and guidance for non-disclosure of PPI commission, therefore they cannot agree that compensation is due.

    They don't state why specifically it's outside the rules and guidance.
    My last mortgage I ran for around 2006-2015 ish.

    Should I now proceed via the Financial Ombudsman?
Page 1
    • Moneyineptitude
    • By Moneyineptitude 11th Sep 19, 11:46 AM
    • 24,920 Posts
    • 14,431 Thanks
    Moneyineptitude
    • #2
    • 11th Sep 19, 11:46 AM
    • #2
    • 11th Sep 19, 11:46 AM

    I have had my PPI/Pelvin complaint raised via the Resolver tool rejected
    They don't state why specifically it's outside the rules and guidance.
    Originally posted by mojo_jojo
    Mortgage PPI rarely reaches the 50% commission that triggers a Plevin refund. Your mortgage is also very recent which means there will still be full and comprehensive records of the finance.

    On what basis would you refer to the Ombudsman? Mortgage PPI is a useful insurance which is still retailed today.
    • SonOf
    • By SonOf 11th Sep 19, 4:05 PM
    • 1,774 Posts
    • 2,033 Thanks
    SonOf
    • #3
    • 11th Sep 19, 4:05 PM
    • #3
    • 11th Sep 19, 4:05 PM
    They don't state why specifically it's outside the rules and guidance.
    My last mortgage I ran for around 2006-2015 ish.
    Plevin is a Consumer credit act issue. So, the debt has to fall under the consumer credit act. Mortgages used to be under MCOB and not the CCA. MCOB mortgages do not qualify for Plevin.

    Also, as mentioned above, most MPPI falls below the 50% tipping point. Its only if the commission is above 50% that it falls within Plevin.

    Also, Nationwide used to give the first year premium free of charge and the invite you to continue the policy or not after that. There was nil commission on the free period. Did you continue the premium after the free period?

    Should I now proceed via the Financial Ombudsman?
    Nothing you have said suggests you have any valid reason for doing that. The rules on Plevin are defined by the FCA and its not a grey area.
    Last edited by SonOf; 11-09-2019 at 4:07 PM.
    • mojo_jojo
    • By mojo_jojo 17th Sep 19, 10:18 AM
    • 89 Posts
    • 71 Thanks
    mojo_jojo
    • #4
    • 17th Sep 19, 10:18 AM
    • #4
    • 17th Sep 19, 10:18 AM
    Ah ok, didn't realise that. Thanks for the advice.
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