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  • FIRST POST
    • Lucyhrowbo
    • By Lucyhrowbo 13th May 19, 1:40 PM
    • 2Posts
    • 0Thanks
    Lucyhrowbo
    A online asking for money 2 years after cancelled
    • #1
    • 13th May 19, 1:40 PM
    A online asking for money 2 years after cancelled 13th May 19 at 1:40 PM
    Hello, this is my first forum post and I hope you all can help?
    I received a letter today from a credit style limited acting on behalf of avonline. They were requesting I pay my outstanding bill of 220!
    I closed the account in Aug 2017 and made sure I did not owe anything when the account closed, so I was shocked to receive this today. I did phone the company representing Avonline, they say I had a letter for the money in November 2018, which I did not. They have put it on hold whilst they investigate because I am adamant I owe nothing but I no longer have the emails to prove this as it was 2years ago.
Page 1
    • JJ Egan
    • By JJ Egan 14th May 19, 8:51 AM
    • 12,596 Posts
    • 5,671 Thanks
    JJ Egan
    • #2
    • 14th May 19, 8:51 AM
    • #2
    • 14th May 19, 8:51 AM
    Who/What are Avonline ??
    • Browntoa
    • By Browntoa 14th May 19, 8:53 AM
    • 35,062 Posts
    • 41,149 Thanks
    Browntoa
    • #3
    • 14th May 19, 8:53 AM
    • #3
    • 14th May 19, 8:53 AM
    Apparently now known as bigblu

    https://bigblu.co.uk/

    Based in Bicester.

    Were you ever a customer ?
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • Chino
    • By Chino 14th May 19, 9:50 AM
    • 925 Posts
    • 616 Thanks
    Chino
    • #4
    • 14th May 19, 9:50 AM
    • #4
    • 14th May 19, 9:50 AM
    Were you ever a customer ?
    Originally posted by Browntoa
    The OP has already said they were:
    I closed the account in Aug 2017
    Originally posted by Lucyhrowbo
    • Lucyhrowbo
    • By Lucyhrowbo 18th May 19, 6:07 PM
    • 2 Posts
    • 0 Thanks
    Lucyhrowbo
    • #5
    • 18th May 19, 6:07 PM
    • #5
    • 18th May 19, 6:07 PM
    I have now received an email stating they got it wrong and apologised.
    Thanks
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