Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • MSE Martin
    • By MSE Martin 4th Apr 07, 4:08 PM
    • 8,115Posts
    • 42,285Thanks
    MSE Martin
    0 WOW
    Great 'supermarket staff tell us your reduction policies' hunt
    • #1
    • 4th Apr 07, 4:08 PM
    0 WOW
    Great 'supermarket staff tell us your reduction policies' hunt 4th Apr 07 at 4:08 PM
    UPDATE NOTE: The info from this discussion has now been collated and is part of the full "How to cut the cost of supermarket shopping article"




    The very best supermarket reductions are on fresh goods that are going out of date, but what’s the best time to grab these bargains?

    I’d like any MoneySavers who work or have worked at any of the big supermarkets to dish the dirt on stores’ official reduction policies. This way we’ll be able to spot patterns and figure out the best times to get down to the reduced aisle.

    Please let me know:
    • Which supermarket do you work for/did you work for?
    • What times of day do you reduce prices?
    • How big are the discounts? (If the computer does it automatically, do a rough estimate)
    • What time is the final, final reduction (to 10p-ish)?
    • Who has the authority to reduce prices?
    • If a customer asked you to reduce something because it’s on it’s sell-by date are you allowed to?
    • Does it vary if it’s a 24-hour store?
    • And any other useful tips …
    Last edited by Former MSE Andrea; 07-12-2007 at 11:24 PM.
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.

    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.

    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
Page 2
    • KatieKins
    • By KatieKins 11th Apr 07, 11:02 AM
    • 430 Posts
    • 365 Thanks
    KatieKins
    I worked in Sainsbury's
    We start reductions in the morning, working off a sheet telling us what's going out of date
    The computer is set to 30% but can be overrided.
    The more of a line you have, the higher the reduction. i.e. 10 cases of cucumbers - will be put to 10p each
    In my case (and prob all sainsbury's) only the person in charge of the reductions on that dept can reduce. Till staff are not allowed to and it won't normally work asking someone off another dept.
    Around 8/8.30 we started putting down to clearance prices - but don't forget - there is ALWAYS stuff missed, so keep a lookout on the shelf and go up and tell someone if you find something you can get reduced!
    Sundays - clearance starts around 2.30
    When our store went to 24 hours, the reduction policy didn't change
    • jamesp31
    • By jamesp31 11th Apr 07, 11:05 AM
    • 63 Posts
    • 15 Thanks
    jamesp31
    Co-operative - there is no set policy on reductions, but usually items with tomorrows date would be reduced by 25%, then on the day by 50%, then a further 25% towards the end of the day to clear. They may even go down to 10 just before closing.
    • mrme
    • By mrme 11th Apr 07, 11:17 AM
    • 1,197 Posts
    • 402 Thanks
    mrme
    Oh yes!!!! forgot, if look for things to buy that are buy one get one free, then the shop will owe you money. haha

    many a time i had to give people money because the way the till works is for example:

    1pizza - 99p + 1pizza 99p
    (and then it goes -99p because it's buy one get one free)

    so if it's reduced:

    1pizza - 20p + 1pizza 20p
    ( and then -99p because the offer is built into the item code, so it still thinks it needs to take off 99p to make it a buy one get one free offer)

    I'm sorry if that doesn't make sense, but it's true about giving away money, my manager said that we had to because it was our mistake not the customers.

    SO LOOK FOR BUY ONE GET ONE FREES IN THE REDUCED SECTION PEOPLE!!
    Originally posted by alecc
    Doesn't work on BOGOF's though, only on the 2 for £2.00 type of multi-buys. If you were to buy 2 reduced items on BOGOF you would simply get them BOGOF @ the reduced price. I'm sure this is for all Sainsbury's, it used to work but obviously too many people were getting free shopping! Still, if you see reduced items on a multi-buy offer you can still make a profit so deffo worth looking out for.
  • JIMbo345
    Tesco Buy one get one free
    Hi i dont know if in the right place. Or if it still works.
    How many times have you got to the shelf to find its empty.
    I spoke to my friend who works for Tesco. Who told me that if they have an offer thats out of stock. Go to the customer service. They will give you a ticket to get your deal. At the now price . This ticket lasts for 6 months
    I have not checked this out as we no longer live near a Tescos
  • chris_weeto
    ASDA produce reductions
    First post!!

    I worked at ASDA for 4 years during my college days. I worked on the produce department (fruit and veg) in the evenings. Reductions would start at 5pm when my shift started. It was pretty much personal discretion as to how much you reduced items by.

    The rules were that stock going out of date that day needed to be sold, so we'd find all of these items and take about 20 or 30 pence off them (dependant on how much they were) and place them on the reduced items trolley.

    About half way through the shift you'd knock the remainder down to about half price or maybe less if there were lots remaining. And with about an hour of the shift left you'd generally stick everything down to 10p to shift it!!
    • iblametheparents
    • By iblametheparents 11th Apr 07, 11:58 AM
    • 646 Posts
    • 254 Thanks
    iblametheparents
    Boots normally reduce all of their sandwiches and salads around 3pm. They all go down to 75p! I end up eating three or four of them though! They do this in all three Boots in Liverpool city centre so I imagine this is the case nationwide.

    I've found Sainsbury's Local reduce sandwiches and other food at around 5pm.
    • mrme
    • By mrme 11th Apr 07, 12:10 PM
    • 1,197 Posts
    • 402 Thanks
    mrme
    Hi i dont know if in the right place. Or if it still works.
    How many times have you got to the shelf to find its empty.
    I spoke to my friend who works for Tesco. Who told me that if they have an offer thats out of stock. Go to the customer service. They will give you a ticket to get your deal. At the now price . This ticket lasts for 6 months
    I have not checked this out as we no longer live near a Tescos
    Originally posted by JIMbo345
    This is correct, I believe it is known as a Raincheck Voucher and they can be obtained from customer services when something on offer isn't available so you are able to take advantage of the offer when the items are next available. Sainsbury's also offer this service, think they call it a special coupon. Obvioulsy neither of them publicise that they offer this service :rolleyes:
    • lin473
    • By lin473 11th Apr 07, 12:10 PM
    • 550 Posts
    • 614 Thanks
    lin473
    I was in M&S today and was looking at the Oakham chickens.
    All except a couple of very large ones (too big for us) had today's date on.
    I wanted to get one for tommorrow's dinner while they are on offer.
    Am I right in thinking that they never reduce food going out of date as I have never seen it .
    Or should I have asked ?
    I would have bought some and frozen them if they were further reduced.
    Any inside information would be appreciated!
    • C_Ronaldo
    • By C_Ronaldo 11th Apr 07, 12:12 PM
    • 4,632 Posts
    • 959 Thanks
    C_Ronaldo
    I work in sainsburys on saturdays and sundays on produce/fresh, the reductions on fresh are done around 12/1 pm and a few hours later they reduced even more, the reductions on produce are done around the same time as fresh and again they are reduced even more later on
    No Links in Signature by site rules - MSE Forum Team 2
  • turboshandy
    Which supermarket did you work for?

    Co-op, I was dairy supervisor.

    What times of day do you reduce prices?

    Reductions were made first thing in the morning with stock levels checked periodically throughout the day, further reductionsbeing made as and when required.

    How big are the discounts? (If the computer does it automatically, do a rough estimate)

    This was very much dependant on how much stock there was. If, for example, there were over 20 packets of cold meat on their use by date, I would half price them straight away. If there were only one or two, 10-20% was the norm, taking further 10-20% discounts off as the day went on.

    What time is the final, final reduction (to 10p-ish)?

    Again, this was dependant on stock levels. Generally around 5.00 was the norm.

    Who has the authority to reduce prices?

    As dairy supervisor, it was all down to me.

    If a customer asked you to reduce something because it’s on it’s sell-by date are you allowed to?

    Yes, although morning checks should have picked up all goods on their sell-by date.

    Does it vary if it’s a 24-hour store?


    N/A

    And any other useful tips …

    Don't be put off by items being sold on their "best before" date. These will generally keep for a long time after the date expires.

    "Best Before" is not the same as "Use By".


    Hope this helps.
    Last edited by turboshandy; 11-04-2007 at 12:32 PM. Reason: Poor maths!
    • mrme
    • By mrme 11th Apr 07, 12:16 PM
    • 1,197 Posts
    • 402 Thanks
    mrme
    I was in M&S today and was looking at the Oakham chickens.
    All except a couple of very large ones (too big for us) had today's date on.
    I wanted to get one for tommorrow's dinner while they are on offer.
    Am I right in thinking that they never reduce food going out of date as I have never seen it .
    Or should I have asked ?
    I would have bought some and frozen them if they were further reduced.
    Any inside information would be appreciated!
    Originally posted by lin473
    I have never seen any either, think the staff get most of it which is a shame as I lurve M&S
  • theluckiswithme
    I was in M&S today and was looking at the Oakham chickens.
    All except a couple of very large ones (too big for us) had today's date on.
    I wanted to get one for tommorrow's dinner while they are on offer.
    Am I right in thinking that they never reduce food going out of date as I have never seen it .
    Or should I have asked ?
    I would have bought some and frozen them if they were further reduced.
    Any inside information would be appreciated!
    Originally posted by lin473
    Hi, I work in M&S (although in Womenswear not Food). M&S don't reduce going out of date food for the customers. Instead the staff get the chance to buy any that hasn't sold at the end of the day at 50% off (most items) or 75% off (bakery and meat products and possibly some other things I'm not sure) and sometimes there are offers for the staff such as pay for one sandwich, take 4 depending on how many going out of date items of a particular kind there are! One of the perks of working at M&S !
  • theluckiswithme
    Hi, I work in M&S (although in Womenswear not Food). M&S don't reduce going out of date food for the customers. Instead the staff get the chance to buy any that hasn't sold at the end of the day at 50% off (most items) or 75% off (bakery and meat products and possibly some other things I'm not sure) and sometimes there are offers for the staff such as pay for one sandwich, take 4 depending on how many going out of date items of a particular kind there are! One of the perks of working at M&S !
    Originally posted by theluckiswithme
    Oh and the milk always goes down to 1p! It is fab!
  • radarhunnihawk
    * Which supermarket do you work for/did you work for? Another Morrisions worker here
    * What times of day do you reduce prices? I am on the tills but I have noticed that reduced fruit and fresh stuff come through from about half five or Six pm onwards. However in my store at least there will be a shelf with grocery and home and leasure stuff on avaliable constantly. If you really want the bargains half past 7 onwards is your best bet for pie shop stuff which can go down to as little as 25 p, and fruit to 19p.
    * How big are the discounts? (If the computer does it automatically, do a rough estimate) significant, see prices noted above.
    * What time is the final, final reduction (to 10p-ish)? depends on which manager is on and how much is left, roughly 15 mins before the store closes though. At times such as Christmas and Easter then if there is still fresh items avaliable ten minutes before closing then they have been known to go down to 5p.
    * Who has the authority to reduce prices? Department managers and supervisors besides checkouts. Store managers. Make sure that your asking a member of the relevent department though.
    * If a customer asked you to reduce something because it’s on it’s sell-by date are you allowed to? Personally as a checkout worker No. We would ask for you but if you brought it to the checkouts and it was not reduced chances are the response will be peals of laughter before being told no, if it was going to be reduced then it would be on the shelf reduced already. If you ask at the checkout be prepaired for a very long wait to especially if it is at peak times.
    * Does it vary if it’s a 24-hour store? n/a
    * And any other useful tips …

    Yes a fair few. From a checkouts point of view never ever ask us to reduce anything , the answer will always be WE can not!
    All stuff that is going really cheep will be out of date that day.
    If you do not mind eating damaged goods then you may be able to get the reduced if you ask nicely. Same with home and leasure stuff, but you must ask a manager of that department.
    Be careful with reduced fridge stuff, you have no idea how long it has been sat away from the fridge before it got put back in the chillers.
    Reduced items, once brought can not be exchanged or refunded so check the condition before you pay for it.
    Home and leasure items such as Birthday cards will never be reduced, especially if you are the nittwit that put the mark on it. Never ever ask if you can have a discount beause it has no envilope either... simply because in Morrisions the envolopes are tucked behind the cards for you to pick up. On a similar note kiosk items will never be reduced.
    If you want a bargain say after a big event such as easter, christmas, mothers day and similar big retail events any related stock will always be reduced almost imediatly after the day itself, and there is normally plenty of stock left to.
    If you break it, the chance of it being reduced will be at the disgresion of the department/store manager.

    Oh and one final and vital one that really gets on my nerves, if an item has been reduced then that counters out any offers it may have been part of previously. For example BOGOF, the two for two pounds etc.

    hope this helps.
    Last edited by radarhunnihawk; 11-04-2007 at 12:47 PM.
    • B00geyman
    • By B00geyman 11th Apr 07, 1:04 PM
    • 1 Posts
    • 5 Thanks
    B00geyman
    Used to work in Tesco's so everything previous posts about them are accurate. However, Look out for when a new store is opening, obviously there are opening day/week bargains but also the store has no idea of its customer base so the shelfs will have nearly every line that they stock on them, this applies also to Fresh Food cabinets, ( Meat , Dairy, Ready Meals etc) . There will be an overstock/ going out of date scenario in these aisles and you need to monitor the date codes and watch for them still piled high and running out of time....Reduction Time!!!! I spent 3 months working in a new store reducing items, thats all I did, if you are prepared to circle like vultures and not wait till the final reductions you can pretty much fill your freezer with 50% off meat etc. I think Tesco's website details where new stores are planned and opening. good luck and happy bargain hunting
    b00geyman
    • skylineboy2002
    • By skylineboy2002 11th Apr 07, 1:04 PM
    • 118 Posts
    • 31 Thanks
    skylineboy2002
    one thing to remember though - only buy stuff u will use... or your still wasting money - 10p ultimate super duper reductions or not...
    18 litre office water bottle - - amount unknown...
    • juliaw
    • By juliaw 11th Apr 07, 1:57 PM
    • 48 Posts
    • 47 Thanks
    juliaw
    Please be nice to the staff and other customers at reduction time. I stopped shopping at Tesco's because of some of the behaviour I saw. One young girl assistant who was sitting marking down products, had them snatched out of her lap (the customer's hand touched her quite intimately). One woman used to arrange herself in front of the reduction counter so that nobody else could get near and bellow "Excuse me the assistant said I could have that" if another customer picked anything up.
    • KatieKins
    • By KatieKins 11th Apr 07, 2:11 PM
    • 430 Posts
    • 365 Thanks
    KatieKins
    Julia - I know EXACTLY what that is like. At times on a Sunday afternoon I couldn't move for people (the same people each week) being around me. There were about 10 regulars who did it and it was horrible, they would literally follow me about for the last hour of the day!! and the worse thing is sometimes they would take all the stuff off the reductions area at about 3, so I came along, did all my reductions etc, then just when I was about to leave at 3.55 or something, they would come back with all this stuff and say 'can you reduce this' etc etc. Drove me mad!!!!!
  • MidgeyCrystal
    Hi - I do not work for a supermarket but at my local WAITROSE the rotisserie Chickens are reduced from 3.99 to 1.99 after around 3 hours of the store opening and then down to 99p if still not sold at that rate - this then carries on at 3 to 4 hourly intervals all day. The one nice thing about Waitrose is that they treat their farmers well [I have friends in farming] so you know that the animals/birds are treated well!! I guess this is why their prices are higher than some other supermarkets but you can find bargains there and do your bit for the welfare of animals and farmers.

  • Baby_J
    Which supermarket do you work for/did you work for?
    I used to work for ICELAND.
    What times of day do you reduce prices?
    Itmes which will be going out of date the next day will start to be reduced the evening before but only by about 20p. Items that are going out of date on that date will be reduced throughout the day. For example, if an item was reduced in the morning, it will be reduced again at lunchtime and again in the afternoon. The final reduction will be done half an hour before closing.
    How big are the discounts?
    Depends on the member of staff. It is usually 10% the day before, then a further 20% the next day and then silly prices before the last half an hour of the day.
    What time is the final, final reduction (to 10p-ish)?
    Around 5:30pm.
    Who has the authority to reduce prices?
    Members of staff, usually with reducing stickers. Items can also be reduced at the till by the cashier.
    If a customer asked you to reduce something because it’s on it’s sell-by date are you allowed to?
    Yes but not by too much also, this is dependent on the manager. Some staff try to do this when a manager isn't about because some can be funny about it. Others aren't.
    Does it vary if it’s a 24-hour store?
    NA
    And any other useful tips …
    Get there quick as staff tend to grab stuff or ask each other to reduce things down even lower.
    Last edited by Baby_J; 12-04-2007 at 9:07 AM.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,961Posts Today

8,064Users online

Martin's Twitter