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    • Jimjamjim
    • By Jimjamjim 16th May 19, 5:40 PM
    • 1Posts
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    Jimjamjim
    Sky Mobile Scam
    • #1
    • 16th May 19, 5:40 PM
    Sky Mobile Scam 16th May 19 at 5:40 PM
    Since around 1.30 p.m. today I have been receiving non-stop calls and text messages from total strangers and businesses to my mobile phone regarding missed calls which they have apparently received from my number. I have had to turn my mobile off because it is so incessant. I contacted sky mobile and was informed that it was a scam and that on no account should I return any of the calls or open any of the messages as my telephone number had been hacked and it would incur charges if I did. I was advised that hopefully this should abate after 24 hours but if not it would necessitate Sky mobile providing me with a new Sim and a new number. Ive had the same number for over 15 years which is linked to my business so it would be incredibly inconvenient if I had to resort to this. Im wondering whether anyone else experienced this? Id be extremely grateful for any help or advice.
Page 1
    • Browntoa
    • By Browntoa 17th May 19, 5:55 AM
    • 35,033 Posts
    • 41,115 Thanks
    Browntoa
    • #2
    • 17th May 19, 5:55 AM
    • #2
    • 17th May 19, 5:55 AM
    Your telephone number has not been hacked

    It's probably been "spoofed" by a spammer ( or a rival) and it should stop soon

    If you have an android phone find malwarebytes in the play store , download it and scan your phone to check for any malware.

    You can also download AVG antivirus to your phone and scan although malwarebytes is better
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • seashore22
    • By seashore22 17th May 19, 6:13 AM
    • 1,262 Posts
    • 2,880 Thanks
    seashore22
    • #3
    • 17th May 19, 6:13 AM
    • #3
    • 17th May 19, 6:13 AM
    My phone number was spoofed a few months ago. I had a few companies phoning me up and apparently returning my calls. I hadn't phoned them and I googled the issue to discover that this is a fairly common problem. I called my phone provider and the calls stopped in 24 to 48 hours and it hasn't happened since. I still have the same phone number.

    The way I understand it is that the companies calling you aren't the scammers. It's the people who have phoned them using your phone number as a "cover", who are scamming. I talked to one of the companies who phoned me and explained the situation. There were no nasty consequences for doing that.
    Last edited by seashore22; 17-05-2019 at 6:20 AM.
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