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  • FIRST POST
    • MSE Naomi
    • By MSE Naomi 15th May 19, 1:55 PM
    • 245Posts
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    MSE Naomi
    New price cap on calls and texts to Europe kicks in today - MSE News
    • #1
    • 15th May 19, 1:55 PM
    New price cap on calls and texts to Europe kicks in today - MSE News 15th May 19 at 1:55 PM
    The price of making an international call from the UK to an EU country will be capped at around 20p/min from today - but you're still likely to be able to save by calling via the internet...
    Read the full story:
    'New price cap on calls and texts to Europe kicks in today'

    Click reply below to discuss. If you havenít already, join the forum to reply.
Page 1
    • redux
    • By redux 15th May 19, 3:32 PM
    • 19,262 Posts
    • 26,351 Thanks
    redux
    • #2
    • 15th May 19, 3:32 PM
    • #2
    • 15th May 19, 3:32 PM
    Let's hope that certain networks (Vodafone was the worst) don't continue saying what their rate is to Europe, but then charge 3 or 4 times as much as that to call Guernsey Jersey and Isle of Man.
    • d123
    • By d123 15th May 19, 5:02 PM
    • 7,811 Posts
    • 5,113 Thanks
    d123
    • #3
    • 15th May 19, 5:02 PM
    • #3
    • 15th May 19, 5:02 PM
    Let's hope that certain networks (Vodafone was the worst) don't continue saying what their rate is to Europe, but then charge 3 or 4 times as much as that to call Guernsey Jersey and Isle of Man.
    Originally posted by redux
    Maybe thatís because the rules relate to calls to the EU?

    Calls to non EU countries will not be controlled by the regulations.
    ====
    • redux
    • By redux 15th May 19, 9:13 PM
    • 19,262 Posts
    • 26,351 Thanks
    redux
    • #4
    • 15th May 19, 9:13 PM
    • #4
    • 15th May 19, 9:13 PM
    Maybe thatís because the rules relate to calls to the EU?

    Calls to non EU countries will not be controlled by the regulations.
    Originally posted by d123
    I know that, but if a firm's marketing says calls to Europe, without specifying EU, then customers might be surprised to find the Channel Islands and Isle of Man don't count as either Europe or other +44 calls.
    • d123
    • By d123 15th May 19, 9:39 PM
    • 7,811 Posts
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    d123
    • #5
    • 15th May 19, 9:39 PM
    • #5
    • 15th May 19, 9:39 PM
    I know that, but if a firm's marketing says calls to Europe, without specifying EU, then customers might be surprised to find the Channel Islands and Isle of Man don't count as either Europe or other +44 calls.
    Originally posted by redux
    Though in Vodafoneís defence (which is really difficult to do) they specifically show the CI and IOM separately (in red).

    ====
    • VT82
    • By VT82 16th May 19, 8:50 AM
    • 1,039 Posts
    • 877 Thanks
    VT82
    • #6
    • 16th May 19, 8:50 AM
    • #6
    • 16th May 19, 8:50 AM
    Does this cap apply to calls to UK numbers? I thought that PAYG domestic call costs had soared way above this in recent years? Be weird if it's cheaper to call Prague than Portsmouth!
    • glider3560
    • By glider3560 16th May 19, 11:42 AM
    • 3,788 Posts
    • 2,466 Thanks
    glider3560
    • #7
    • 16th May 19, 11:42 AM
    • #7
    • 16th May 19, 11:42 AM
    I know that, but if a firm's marketing says calls to Europe, without specifying EU, then customers might be surprised to find the Channel Islands and Isle of Man don't count as either Europe or other +44 calls.
    Originally posted by redux
    I've been caught by this before.

    Texted a standard UK mobile number. Turns out that number was in Jersey. Unless you know the area codes for their mobiles, you would've never considered this was an international call.

    The Channel Islands should either get their own country code, or be included as UK calls. The current situation is farcical.

    • d123
    • By d123 16th May 19, 2:59 PM
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    d123
    • #8
    • 16th May 19, 2:59 PM
    • #8
    • 16th May 19, 2:59 PM
    Does this cap apply to calls to UK numbers? I thought that PAYG domestic call costs had soared way above this in recent years? Be weird if it's cheaper to call Prague than Portsmouth!
    Originally posted by VT82
    No, the EU canít make regulations to enforce something domestic.

    Calls to UK numbers arenít included.
    ====
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