Get out of contract and claim money back easily?

I was comparing deals on TalkTalk's webpage. They are all over the shop when it comes to Megabits and Megabytes.

MB/s is megabytes per second whereas Mb/s is megabits per second.

There's a huge difference. 10 MB/s is equal to 80 Mb/s (8 megabits in a megabyte)

In the TalkTalk chat window the operator was insisting the quoted speeds were megabytes per second

2 years ago when I worked for BT I'd overhear colleagues promising speeds of up to 80 megabytes per second (that's about one mp3 album per second!)

Do you think that if your ISP sells you a package with information that exaggerates your speed by, not even double or quadruple but EIGHT times overestimated then at any point in your contract you'd be able to walk away?

I was clear with the operator to tell me what the letters meant next to the speed. If those are the letters in the contract and I record an audio or text chat then I think I'd have a case? :money:

This page explains it

One quote from that page shows an even bigger bit / byte error:

At the start of last year TalkTalk’s Chief Technology Officer, Clive Dorsman, claimed that their data traffic had passed a new peak of 557GBps on New Year’s Day. After several attempts to clarify, the operator stuck to their story, although it later transpired that the updates had been posted by a PR person and in actual fact the result was 557Gbps (Gigabits) not GigaBytes. So for a brief period TalkTalk had claimed to become one of the biggest overall networks in the whole world.