NHS Appointment Vent

You've jackieblack actually reminded me of another means of communication that our local trust thankfully stopped a couple of years ago. After every appointment I'd get a text asking if I'd recommend a stay in hospital to friends or family (or words to that effect, no linking to further feedback, just a simple yes/no). I think you can get arrested for that kind of recommendation

I was thinking of a menace of nurses because when they come at you in numbers you know something bad is going to happen.
I got some MRI results last year that were fairly disappointing, and at the start of the consultancy I stopped the chit chat and just said,
"it's growing again isn't it"
"how do you know" they replied.
I then pointed out that I'd noticed that bad news involved the attendance of a nurse, and if they all trooped in without a nurse in tow then it was likely to be good news

In December 2017 I had what I discovered later was a prostate bleed. The lady GP I saw moved heaven and earth (well OK, just the local oncology department) to get me immediate CT and MRI scans. That was just in time to catch a growth on my Pancreas. The consultant surgeon gave it to me like this
" You have something interesting on your pancreas."
ME - "How do you mean, interesting?"
C- "Because the offending article is on the tail of your pancreas, as here-" (shows me a diagram of my pancreas tail) - "Which gives me an opportunity to save your life by cutting out only the part with the nasty bit."

That is what happened, but he also had to take out my spleen and a couple of lymph glands. 7 months Chemo and daily medication later, I am still here. I last saw that consultant a few months ago and his first words to me were "Oh good, you're still with us. And will remain here for the foreseeable future, as you appear to be clear. Now I must move on to more cases like yours, in the hope of similar results."
As I lost my gall bladder and a large part of my bowel some years ago, I could be forgiven for not being comfortable with the presence of a group of nurses approaching me. However, I remember the ones who cared for me and others so well during the operations, the chemo and the two hospital stays after my immune system threw wobblies and I had life-threatening infections. When I go back to my oncologist, deputy to the consultant, for a quarterly check and scans, I call to the chemo ward with a box of biscuits for those nurses in both wards. I always thank them and that thanks comes directly from the heart.

The prostate? Just enlarged, the scans are set to check that too. I'm lucky and I wake every morning with that knowledge: some that were with me in that chemo ward, were not so lucky.

I am a believer that appointments should be texted or emailed.

It only contains basic info, date and time of appointment

Paper mail is just as easily messed around with