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  • FIRST POST
    • thedogsmum
    • By thedogsmum 5th Dec 19, 10:35 AM
    • 353Posts
    • 580Thanks
    thedogsmum
    Waitrose free coffee - has it ended?
    • #1
    • 5th Dec 19, 10:35 AM
    Waitrose free coffee - has it ended? 5th Dec 19 at 10:35 AM
    I have been to my local Waitrose twice during the past week and, on both occasions, there was an Ďout of orderí on the in-store freebie coffee machines. Canít believe neither of them is working but no colleagues on the customer desk to ask if it has been stopped?
    Does anyone know if this benefit has been stoped?
    Thank you!
Page 1
    • Penguin123
    • By Penguin123 5th Dec 19, 10:42 AM
    • 44 Posts
    • 49 Thanks
    Penguin123
    • #2
    • 5th Dec 19, 10:42 AM
    • #2
    • 5th Dec 19, 10:42 AM
    was working in my store at the beginning of the week. However the machines are quite often out of order too.
    • General Grant
    • By General Grant 5th Dec 19, 2:30 PM
    • 1,345 Posts
    • 1,315 Thanks
    General Grant
    • #3
    • 5th Dec 19, 2:30 PM
    • #3
    • 5th Dec 19, 2:30 PM
    Not stopped. Enjoyed a coffee yesterday evening.

    Does your branch have a cafe attached? If so, will they provide a coffee if the self-service machine is out of action?
    • mon37
    • By mon37 5th Dec 19, 7:48 PM
    • 409 Posts
    • 433 Thanks
    mon37
    • #4
    • 5th Dec 19, 7:48 PM
    • #4
    • 5th Dec 19, 7:48 PM
    Do you normally go for cappuccino or latte? I prefer the cappuccino
    • DCFC79
    • By DCFC79 5th Dec 19, 9:23 PM
    • 35,572 Posts
    • 22,457 Thanks
    DCFC79
    • #5
    • 5th Dec 19, 9:23 PM
    • #5
    • 5th Dec 19, 9:23 PM
    I have been to my local Waitrose twice during the past week and, on both occasions, there was an Ďout of orderí on the in-store freebie coffee machines. Canít believe neither of them is working but no colleagues on the customer desk to ask if it has been stopped?
    Does anyone know if this benefit has been stoped?
    Thank you!
    Originally posted by thedogsmum
    Have you by any chance asked Waitrose if its been stopped ?
    • General Grant
    • By General Grant 6th Dec 19, 2:09 PM
    • 1,345 Posts
    • 1,315 Thanks
    General Grant
    • #6
    • 6th Dec 19, 2:09 PM
    • #6
    • 6th Dec 19, 2:09 PM
    Do you normally go for cappuccino or latte? I prefer the cappuccino
    Originally posted by mon37
    I order the cappuccino too.

    The machines are simply customer operated drinks machines - they don't just provide free coffees. If you want you could pay for the coffee (£2.20 for cappuccino IIRC). So just because a machine isn't working doesn't signify they aren't providing coffees as a benefit any more - it just means their machine isn't working.
    • DigForVictory
    • By DigForVictory 6th Dec 19, 2:26 PM
    • 10,611 Posts
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    DigForVictory
    • #7
    • 6th Dec 19, 2:26 PM
    • #7
    • 6th Dec 19, 2:26 PM
    Sheffield machine still working & where there are cafes attached, you can present your cup & receipt to the till staff and stay politely friendly.

    Waitrose haven't stopped it, but nor are all stores making it reliable/easy.
    • FusionFury
    • By FusionFury 6th Dec 19, 4:45 PM
    • 121 Posts
    • 31 Thanks
    FusionFury
    • #8
    • 6th Dec 19, 4:45 PM
    • #8
    • 6th Dec 19, 4:45 PM
    I imagine it's being abuse by the riff-raff stocking up on excellent quality coffee beans has made machines break down.. you'll get the great unwashed in filling up their 2L jugs.

    The things people do to avoid paying for stuff is unbelievable.
    • Murphybear
    • By Murphybear 7th Dec 19, 9:12 AM
    • 5,320 Posts
    • 10,040 Thanks
    Murphybear
    • #9
    • 7th Dec 19, 9:12 AM
    • #9
    • 7th Dec 19, 9:12 AM
    Ours is still doing them

    No great unwashed either
    • fatbelly
    • By fatbelly 7th Dec 19, 9:20 AM
    • 14,558 Posts
    • 11,646 Thanks
    fatbelly
    I imagine it's being abuse by the riff-raff stocking up on excellent quality coffee beans has made machines break down.. you'll get the great unwashed in filling up their 2L jugs.

    The things people do to avoid paying for stuff is unbelievable.
    Originally posted by FusionFury
    You do realise you're posting on money saving expert?



    Don't forget your free newspaper for a £10 spend.

    The newspaper itself,, and the coffee and the Waitrose magazine all contribute towards the value of the spend.

    And the coffee grounds make a great mulch in the garden
    • thedogsmum
    • By thedogsmum 8th Dec 19, 11:23 AM
    • 353 Posts
    • 580 Thanks
    thedogsmum
    Have you by any chance asked Waitrose if its been stopped ?
    Originally posted by DCFC79
    If you read my post - there were no colleagues available on the CSD, so, no, I didnít ask.
    • thedogsmum
    • By thedogsmum 8th Dec 19, 11:24 AM
    • 353 Posts
    • 580 Thanks
    thedogsmum
    Not stopped. Enjoyed a coffee yesterday evening.

    Does your branch have a cafe attached? If so, will they provide a coffee if the self-service machine is out of action?
    Originally posted by General Grant
    Thank you - didnít think of this but rarely have the time to sit down to drink it. Might ask if the will fill my cup. Thanks, again.
    • maman
    • By maman 8th Dec 19, 11:43 AM
    • 21,228 Posts
    • 125,587 Thanks
    maman
    I'm a rare Waitrose shopper, just for a few favourites (own brand baked beans) and a few spices and herbs but DH shops in John Lewis enough to have his occasional coffee and cake.

    But while I don't have their free coffee, I think OP was right to question whether this has been withdrawn and to comment on the lack of CS staff. One of the few things Waitrose have to offer over other SMs is 'shopping experience' and if that worsens then we need to be aware.
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