Will Sky pay Broadband Cancellation Fees?

makeni555 · 17 October 2018 at 4:02PM

Hi All

We've got Sky tv for £23 per month and it expired last month (was £11)

We're going to haggle for a new contract but I expect we'll have more clout if we bring our broadband over aswell.

We in contract until Jan 2019 and the total cancellation fees to leave are £35 (I did a live chat today)

Is it likely that Sky would cover those costs (by way of a credit on the new broadband account) that if we switched now - or would they start a contract and set the start date as Jan 2019? If they did the second would they consider it as part of the haggle?

Any advice appreciated

Thanks

makeni555 · 17 October 2018 at 9:45PM

Update

Sky pay your exit fees of up to £100 for broadband & phone and a further £100 for TV - to get it you need to post an original copy of the bill (not print out) and proof of payment (dd bank statement) to an office (address on website)

As usual refunded as credit on sky bill

makeni555 · 18 October 2018 at 6:48PM

To get the refund of up to £100 tv and £100 broadband cancellation fees refund from your old supplier.

Post final bill and proof of payment (bank statement) to: Sky Broadband Switch Credit, Firstsource, Riverside Road, Pride Park, Derby, DE24 8HY.

Full details at:

https://www.sky.com/shop/offers/broadbandswitchers/v1/

Will Sky pay Broadband Cancellation Fees?

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