Hyperoptic

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  • Pincher
    Pincher Posts: 6,552 Forumite
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    "Buildings with the highest customer demand get the lowest installation costs.
    They also go Hyperoptic before anyone else."


    All perfectly sensible.


    So cheapskates, one step backwards.


    "That's why the pawns go first." Magneto.
  • tronator
    tronator Posts: 2,857 Forumite
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    mije1983 wrote: »
    You need to take phone line with them as well which is £12.50 a month. The £40 set up is only if you put your order in before your building goes live. If you wait until after it's £200 :eek:

    You don't need to take the "phone line" with them, it's completely optional. I've just spoken to CS, since I registered interest a while ago and haven't heard from them since then.

    But after a bit googling it seems that they will pull the same stunt like Virgin, making the BB without phone line £10 more expensive than the same product when you take the phone line for £12.50. So in the end you only save £2.50.

    http://www.broadband.co.uk/broadband/providers/hyperoptic/#packages

    Where did you get the £200 figure installation cost from?
  • mije1983
    mije1983 Posts: 3,665 Forumite
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    tronator wrote: »
    Where did you get the £200 figure installation cost from?

    Page 4

    https://www.hyperoptic.com/home-portlet/res/Guide_to_Charges_and_Fees_for_Residential_Customers.pdf
  • ByteZine
    ByteZine Posts: 38 Forumite
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    This has turned up as a best fibre option

    Hyperoptic
    20mb unlimited fibre

    my 2 questions

    Is it worth paying more for 20mb fibre ?

    And
    Any new news on Hyperoptic ?
    I see only 1 thread which talked about drilling holes etc, I would only join if it was like switching as normal
  • alderpoint
    alderpoint Posts: 152 Forumite
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    Only you can decide if it is worth it.

    How much you paying now and for what?

    How much is hyperoptic?

    20mb is not particularly quick these days....
    My postings reflect my lifetime's experience and my opinion. You are quite welcome to respond with your experiences and option, whether similar or different.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    ByteZine wrote: »
    This has turned up as a best fibre option

    Hyperoptic
    20mb unlimited fibre
    Since Hyperoptic is simply the name of a firm based in West London, it's hard to imagine there being any "news" about it posted here. It's not a new technologic advance and cheapest is not always the best option depending on your needs.

    20mb is not fast when Virgin (for example) is offering up to 200mb!

    ByteZine wrote: »
    Is it worth paying more for 20mb fibre ?
    What exactly are you getting now? Impossible to compare otherwise!
  • rusty_f
    rusty_f Posts: 119 Forumite
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    Hyperoptic are an 'alt-net', so don't use Openreach's network. If you are on a copper product at the moment, then switching will involve arranging installation of the Hyperoptic service, and separately calling your existing provider to cancel.

    Hyperoptic are a 'true' fibre provider, so you will more than likely consistently achieve the 20Mb download that is quoted, whereas other providers are 'up-to'.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    rusty_f wrote: »

    Hyperoptic are a 'true' fibre provider, so you will more than likely consistently achieve the 20Mb download that is quoted, whereas other providers are 'up-to'.
    Do you work for them or something? :) Your post reads like it was lifted directly from their promotional material!

    Virgin Media don't use copper either, but their speeds are still advertised as "up to" because there are several other reasons why speeds may drop.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    ((Hyperoptic are an 'alt-net', so don't use Openreach's network. ))

    Interesting so what do they use to connect ??

    Oh and what is TRUE fibre ???
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    JJ_Egan wrote: »
    (
    Interesting so what do they use to connect ??
    Their own (very limited) network. rather than BT's..
    JJ_Egan wrote: »
    (Oh and what is TRUE fibre ???
    Not connected via the old copper which BT still use in many instances.
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