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I used mail redirection when we moved house 2 years ago. They still continued to send some post to my old address. It is only because my kind letting agent called me to say they had a wad of mail for me (which they had to do welling my redirection being activated). I was so annoyed and when I called customer services they offered me some stamps as compensation :eyeroll:Saving for a house in 2025 LISA £7726/£15000 Emergency Fund £1000/£6000 No spend Year 20230
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Why are you quoting me on that?
Without actual data it means nothing.
That will likely be logged complaints,not split down by resolution.
RM only report by:0 -
OceanSound wrote: »I've quoted data. (Not pretty pictures)
RM only report by:
Perhaps you should suggest that they also record complaints by resolution.
Why would I suggest it? Im not fussed either way.
Again,why are you quoting me on it?0 -
Does anyone know if Royal Mail post forwarding is supposed to be confidential or not?
I have no debts or anything like that, but I had a PI who found me (for someone I didn't want contact with), and I have just learned that he found out that there was a RM redirection in place in my name, from one address to the other. Anyone know if that's information which could be obtained legally, as I suspect that should surely be a breach of DPA?
Any comments welcome, thanks0 -
jungle_jane wrote: »We just took out 12 months...didn't seem like a huge cost considering the benefits. We found that the first 2 weeks were shaky - there was a lot of stuff slipping through going back to the old house. After that it got much better but i am only assuming this as our buyers haven't forwarded anything to us or let us know we had mail...
Down sides to the service:
- we only used Mr and Mrs Jungle so the odd stray that comes to my maiden name misses this
- We have limited companies and neither of these have our surname in their name so assuming anything addressed to that will change
I really think they should make it a household thing and accept more than one name.
Since we took it out there have been loads of things i wouldn't have thought of: cat microchip/insurance, dental reminders, car stuff and a couple of insurances. Really glad i did it and would use the service again
This is done for a reason. When couples split up they usually have different requirements.0 -
scamhater12 wrote: »Does anyone know if Royal Mail post forwarding is supposed to be confidential or not?
I have no debts or anything like that, but I had a PI who found me (for someone I didn't want contact with), and I have just learned that he found out that there was a RM redirection in place in my name, from one address to the other. Anyone know if that's information which could be obtained legally, as I suspect that should surely be a breach of DPA?0 -
Thanks for the reply. I am 100% certain the only way he could have found the details of the RM forwarding would have been electronically, therefore you're probably right about the 'favour' from someone on the inside. I intend to take this as far as I can go, it's a criminal offence to breach the DPA, favour or not! thanks again0
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Is the redirection address available from the CRAs ? The fact that a redirection is in place certainly is.0
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Is that credit reference agencies? I have no idea, but thanks very much for mentioning it. Not sure how to find out. How do you do a check on someone else, do you have to be a registered debt collector or something? I remember doing one on myself years ago and they wanted everything but a DNA sample!0
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looks like RM are to review the pricing structure
https://www.theguardian.com/business/2018/aug/16/royal-mail-changes-course-on-outdated-redirects
Has anyone heard any updates on when the redirection pricing is going to change?
It's been nearly six months since the announcement.0
This discussion has been closed.
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