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    • Murmansk
    • By Murmansk 9th Nov 19, 10:35 AM
    • 202Posts
    • 70Thanks
    Murmansk
    Problem playing radio via Google Home
    • #1
    • 9th Nov 19, 10:35 AM
    Problem playing radio via Google Home 9th Nov 19 at 10:35 AM
    I've got 4 Google Home Mini devices, one in each room, they're linked together as a group and I use them to listen to the radio so that each one is playing the same station.

    I say "OK Google play BBC Radio 4 on home group" and it'll say "playing BBC Radio 4 from the BBC on home group" and it starts a few seconds later.

    Recently, I've found that quite frequently it'll says it's going to play but there's just silence. It's got to the point where I'm having to use a normal DAB radio and carry it round instead.

    I'm wondering if anyone else has experienced this problem and found a way round it?

    Thanks
Page 1
    • RumRat
    • By RumRat 9th Nov 19, 2:10 PM
    • 3,360 Posts
    • 2,110 Thanks
    RumRat
    • #2
    • 9th Nov 19, 2:10 PM
    • #2
    • 9th Nov 19, 2:10 PM
    Sorry, but from your post it isn't clear whether you ask a second time or not. Or, do you try once and then go to your DAB?
    Occasionally, I have to ask a second time after experiencing the same as you, but, never any more.
    I've found that whenever they play up (which isn't often) rebooting them clears whatever was causing it.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
    • Murmansk
    • By Murmansk 9th Nov 19, 5:28 PM
    • 202 Posts
    • 70 Thanks
    Murmansk
    • #3
    • 9th Nov 19, 5:28 PM
    • #3
    • 9th Nov 19, 5:28 PM
    Sorry, but from your post it isn't clear whether you ask a second time or not. Or, do you try once and then go to your DAB?
    Occasionally, I have to ask a second time after experiencing the same as you, but, never any more.
    I've found that whenever they play up (which isn't often) rebooting them clears whatever was causing it.
    Originally posted by RumRat
    I've certainly tried asking a second and third time, and on those occasions when it doesn't work, it still fails to work.
    • ballyblack
    • By ballyblack 9th Nov 19, 8:15 PM
    • 4,208 Posts
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    ballyblack
    • #4
    • 9th Nov 19, 8:15 PM
    • #4
    • 9th Nov 19, 8:15 PM
    its female so may be temperamental?
    • Murmansk
    • By Murmansk 9th Nov 19, 10:20 PM
    • 202 Posts
    • 70 Thanks
    Murmansk
    • #5
    • 9th Nov 19, 10:20 PM
    • #5
    • 9th Nov 19, 10:20 PM
    its female so may be temperamental?
    Originally posted by ballyblack
    I've changed the voice on mine to a male one!
    • almillar
    • By almillar 11th Nov 19, 3:13 PM
    • 8,149 Posts
    • 3,363 Thanks
    almillar
    • #6
    • 11th Nov 19, 3:13 PM
    • #6
    • 11th Nov 19, 3:13 PM
    I've changed the voice on mine to a male one!

    The problem is that it just doesn't listen, then!
    OK, to actually try to find the problem, are any of the 4 lights showing on the devices? If they didn't have WiFi there would be a problem, but if that happens to me 'she' lets me know about it.


    Other than that, how about trying the BBC Sounds app on your phone or whatever, and casting it to your speakers? If the phone doesn't get the stream, it could be a temporary problem at the BBC end?
    • halogen
    • By halogen 11th Nov 19, 3:47 PM
    • 399 Posts
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    halogen
    • #7
    • 11th Nov 19, 3:47 PM
    • #7
    • 11th Nov 19, 3:47 PM
    Didn't I hear something that BBCSounds had been withdrawn from some 3rd party suppliers?
    • sal_III
    • By sal_III 11th Nov 19, 3:56 PM
    • 1,552 Posts
    • 1,451 Thanks
    sal_III
    • #8
    • 11th Nov 19, 3:56 PM
    • #8
    • 11th Nov 19, 3:56 PM
    Is it just BBC Radio 4 or any radio/audio that is failing? If it's just the former, it's unlikely that the problem is on your end.

    Have you tried casting BBC Radio 4 from an app to the speakers (sorry no idea if it's available on an app), to eliminate the voice control element as the source of the issue?
    • RumRat
    • By RumRat 11th Nov 19, 4:04 PM
    • 3,360 Posts
    • 2,110 Thanks
    RumRat
    • #9
    • 11th Nov 19, 4:04 PM
    • #9
    • 11th Nov 19, 4:04 PM
    I've certainly tried asking a second and third time, and on those occasions when it doesn't work, it still fails to work.
    Originally posted by Murmansk
    Have you rebooted?
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
    • 20aday
    • By 20aday 11th Nov 19, 11:21 PM
    • 2,502 Posts
    • 1,073 Thanks
    20aday
    I'm wondering if TuneIn offer radio station services for Google via their smart speakers.

    If so that *might* be where the problem lies; the BBC have revoked their licence a few weeks back.
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
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