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  • FIRST POST
    • iansmum
    • By iansmum 10th Nov 19, 2:21 PM
    • 64Posts
    • 14Thanks
    iansmum
    Nationwide print problem
    • #1
    • 10th Nov 19, 2:21 PM
    Nationwide print problem 10th Nov 19 at 2:21 PM
    Hi. I have just upgraded the PC to one with Windows 10 from a Windows 7 one. I have managed to work out how to print PDF and Word files from emails but am having problems with Nationwide Internet Banking. I call up a statement and press print and nothing happens. There are three download options - CSV, OFX and Midata. None of these give me a meaningful page to print. There is nothing else. I contacted the bank tech department and even they don't know. The rep thought I would need to have a PDF reader app on the PC but I already have Adobe Reader DC. Can anyone help?
Page 1
    • debitcardmayhem
    • By debitcardmayhem 10th Nov 19, 2:37 PM
    • 9,234 Posts
    • 6,936 Thanks
    debitcardmayhem
    • #2
    • 10th Nov 19, 2:37 PM
    • #2
    • 10th Nov 19, 2:37 PM
    They open the csv with a spreadsheet app eg excel or libreoffice calc. Is there not a print button that page?
    Still grumpy, and No, Cloudflare I am NOT a robot
    • p00hsticks
    • By p00hsticks 10th Nov 19, 3:00 PM
    • 7,199 Posts
    • 7,944 Thanks
    p00hsticks
    • #3
    • 10th Nov 19, 3:00 PM
    • #3
    • 10th Nov 19, 3:00 PM
    I think you are looking in the wrong place on the screen.

    If you go into your account transactions page on the website there is an option towards the top right to 'download transactions'. As you say this gives three data formats - csv, ofx or midata files - and as debitcardmayhem says this is for when you want to get transaction data to import into a spreadsheet.

    However if you go right down to the bottom of the page there is a link to 'go to previous statements to view pdf copies of your paper statements' and clicking on this takes you to a screen where you can view or download formatted copies of your paper statements

    https://www.nationwide.co.uk/support/support-articles/manage-your-account/view-current-account-balance
    Last edited by p00hsticks; 10-11-2019 at 3:02 PM.
    • iansmum
    • By iansmum 10th Nov 19, 3:09 PM
    • 64 Posts
    • 14 Thanks
    iansmum
    • #4
    • 10th Nov 19, 3:09 PM
    • #4
    • 10th Nov 19, 3:09 PM
    Thanks to you both. I think Iíve finally figured it out! I went into download and clicked on CSV which then gave me the option to save to the office program as save as. When I did this there it was, not quite the format Iím used to but perfectly serviceable!
    It was the current statement I wanted not previous ones.
    Many thanks - something just clicked and I hope Iíve now go it!
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