Sky Q

happyandcontented · 17 June 2018 at 12:01PM

We have just had Sky Q installed and I can hear a low pitched, but very audible, sound coming from it. We didn't have this with the previous box.

Is this usual or is it likely to be a fault?

Yorksboy · 17 June 2018 at 1:08PM

Hi

Its probably the cooling fan!

happyandcontented · 17 June 2018 at 1:15PM

Yorksboy wrote: »

Hi

Its probably the cooling fan!

Thanks, would the previous box not have had one?

[Deleted User] · 17 June 2018 at 1:33PM

Since Sky Q is definitely no noisier than Sky+HD, it sounds like a fault with the fan.

Ring Sky and tell them, they'll swap the box out for another.

Sky Q

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