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Surfer
Posts: 361 Forumite
in Phones & TV
If you have an eighteen month contract with Sky and after 12months they hike up the price, can you cancel the contract. I ask as in their T&Cs they state that they can increase the fee by up to 10% while you are in contract and it seems you cannot cancel.
Surely this is an Unfair Term and also contrary to current legislation as they are doing a workaround? Seems pointless agreeing to a long term contract with any organisation if they have this stipulation in a contract.
Surely this is an Unfair Term and also contrary to current legislation as they are doing a workaround? Seems pointless agreeing to a long term contract with any organisation if they have this stipulation in a contract.
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Your contract is to stay with Sky for 18 months, and the T&Cs specifically state that they can increase prices by up to 10% once throughout that 18 month period, nowhere does it say the price will remain the same over 18 months.1
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If you have an eighteen month contract with Sky and after 12months they hike up the price, can you cancel the contract. I ask as in their T&Cs they state that they can increase the fee by up to 10% while you are in contract and it seems you cannot cancel.
Surely this is an Unfair Term and also contrary to current legislation as they are doing a workaround? Seems pointless agreeing to a long term contract with any organisation if they have this stipulation in a contract.
Why ask the question and then answer it yourself?
What 'contrary to current legislation' do you think applies here?0 -
Neil_Jones wrote: »Your contract is to stay with Sky for 18 months, and the T&Cs specifically state that they can increase prices by up to 10% once throughout that 18 month period, nowhere does it say the price will remain the same over 18 months.
I am aware of the above and wondering what is the point in having legislation to prevent it and allowing you to cancel your contract when Sky simply bypass the legislation by adding in the clause?
In essence this mean any organisation can do the same whether utilities, telecommunications etc.
At present we do not have a contract with Sky, but this was mentioned to us when making inquiries.0 -
Colin_Maybe wrote: »Why ask the question and then answer it yourself?
What 'contrary to current legislation' do you think applies here?
I knew I would be wasting my time asking any question on this forum!0 -
wondering what is the point in having legislation to prevent it
Prevent in-contract price rises of up to 10%?
What legislation is that? You need to name it.
Also, you'll call this unhelpful,but you signed that contract 12 months ago without calling it unfair.0 -
I am aware of the above and wondering what is the point in having legislation to prevent it and allowing you to cancel your contract when Sky simply bypass the legislation by adding in the clause?
In essence this mean any organisation can do the same whether utilities, telecommunications etc.
At present we do not have a contract with Sky, but this was mentioned to us when making inquiries.
So you don't even have a contract with Sky? It's simple then, just don't sign up.
We're still waiting to hear what legislation you're quoting?0 -
I am aware of the above and wondering what is the point in having legislation to prevent it and allowing you to cancel your contract when Sky simply bypass the legislation by adding in the clause?
In essence this mean any organisation can do the same whether utilities, telecommunications etc.
At present we do not have a contract with Sky, but this was mentioned to us when making inquiries.
So don't sign up then. Simples. Sky could introduce a clause that says you have to wear underpants on your head while watching Sky TV, that doesn't automatically make it unfair.
If you think the 10% clause is an ability to "bypass the legislation" of which you speak, then give us the appropriate name of the act and a subection, and we'll go onto legislation.gov.uk and see for ourselves.1 -
Sorry but I can see the point that Surfer is making here, its about budget control and value. You sign the contract with a view that the price is fixed (bit like with the energy providers), if the provider can change the price upwards of 10% it kind of changes the playing field; imagine your energy company having this clause inserted in their contracts? Sky are within their rights to make this a condition but it might not sit well with a lot of people, especially when there is a lot of competition within the media sector. Personally, I think Surfer was having a good rant rather than saying it was legally wrong - morally perhaps::)0
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But you sign a contract that says we reserve the right to raise prices within the duration of the contract .Simply don't join services that have those terms .1
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They put the price up for me within the 18 months. I've just cancelled my TV package as 18 months is up now.0
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