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    • slhqoue
    • By slhqoue 9th Jul 18, 7:35 PM
    • 72Posts
    • 4Thanks
    Holidaysafe charge
    • #1
    • 9th Jul 18, 7:35 PM
    Holidaysafe charge 9th Jul 18 at 7:35 PM
    Hi there,

    I tried to purchase annual travel insurance from Holidaysafe. The website stated there was an error when I had put my card details in and confirmed, and that I may have been charged. I had been charged - around 48 - but received no insurance.

    This was two weeks ago and Holidaysafe have refused to refund me the money, citing delays and that they are 'looking into it'. I've provided a payment identifier number from my bank but don't know what else I can do.

    Any suggestions as to what my next course of action should be?

Page 1
    • Quentin
    • By Quentin 10th Jul 18, 9:40 AM
    • 37,489 Posts
    • 21,702 Thanks
    • #2
    • 10th Jul 18, 9:40 AM
    • #2
    • 10th Jul 18, 9:40 AM
    You look to maybe have had a lucky escape!

    See this thread for feedback on this insurer:

    You will see their rep gets alerted to every mention of their name and soon turns up on a damage limitation exercise to get you off the forum!

    But do make sure your Bank/Card Issuer is aware of this and the unacceptable delay and hassle they have caused over this
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