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    • Blue1966
    • By Blue1966 20th Jul 19, 12:06 PM
    • 13Posts
    • 0Thanks
    Blue1966
    Rights and access to info with banks I do not bank with
    • #1
    • 20th Jul 19, 12:06 PM
    Rights and access to info with banks I do not bank with 20th Jul 19 at 12:06 PM
    For legal and criminal purposes, I need telephone recordings of 3 calls I had with 2 banks. As I am not a customer with the banks, the FOS and DSAR route is not applicable. The 2 banks refuse to reply to my letters on the subject issue. Do I have any right and do I have any options for the banks to provide the telephone recordings?

    Thank you.
Page 1
    • Neil Jones
    • By Neil Jones 20th Jul 19, 12:20 PM
    • 2,475 Posts
    • 1,762 Thanks
    Neil Jones
    • #2
    • 20th Jul 19, 12:20 PM
    • #2
    • 20th Jul 19, 12:20 PM
    If its a criminal matter it may well be that the police can request them.
    • eskbanker
    • By eskbanker 20th Jul 19, 12:25 PM
    • 10,845 Posts
    • 13,414 Thanks
    eskbanker
    • #3
    • 20th Jul 19, 12:25 PM
    • #3
    • 20th Jul 19, 12:25 PM
    Is this a continuation of your thread from earlier in the year?

    https://forums.moneysavingexpert.com/showthread.php?t=5950782

    If so, I suspect that it would make sense to reopen that one rather than having to explain the entire backstory to anyone looking for context, although personally I don't believe that you're prevented from filing a SAR to obtain any personal data relating to you, even if you're not a customer, i.e. if they hold data identifiably relating to you then they must disclose it to you.
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