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  • FIRST POST
    • andrewf75
    • By andrewf75 18th Jul 19, 1:31 PM
    • 9,348Posts
    • 16,402Thanks
    andrewf75
    vodafone changing from PAYM to PAYG issues
    • #1
    • 18th Jul 19, 1:31 PM
    vodafone changing from PAYM to PAYG issues 18th Jul 19 at 1:31 PM
    Anyone else had similar problems?

    I made this switch to take effect at the start of this month and have had no end of problems. First they just cancelled my PAYM contract so I was without a phone for a day. Now I find that they deactivated my PAYG account a day after starting it so while I've assumed I'm on PAYG I'm actually still on PAYM racking up a big bill because of extra data that is in my PAYG bundle but not on my contract!

    So now I've had to go through the whole switch again, which hopefully will happen tomorrow - although I'm not holding my breath!

    Its taken me hours of time and have spoken to 10+ advisors over the course of the last month. Unbelievably bad service, which just makes me feel I've done the right thing by not having a contract.

    Grrr.
Page 1
    • eDicky
    • By eDicky 18th Jul 19, 3:08 PM
    • 4,827 Posts
    • 2,931 Thanks
    eDicky
    • #2
    • 18th Jul 19, 3:08 PM
    • #2
    • 18th Jul 19, 3:08 PM
    Why don't you switch completely away from Vodafone and their prevailing incompetence, there are much cheaper PAYG services available?
    • andrewf75
    • By andrewf75 18th Jul 19, 3:09 PM
    • 9,348 Posts
    • 16,402 Thanks
    andrewf75
    • #3
    • 18th Jul 19, 3:09 PM
    • #3
    • 18th Jul 19, 3:09 PM
    yeah I probably should, but I think their "bundles" are pretty good value. I'm looking at the 10 one - 3GB data. Is there better than that elsewhere?
    • Frozen_up_north
    • By Frozen_up_north 18th Jul 19, 5:34 PM
    • 1,937 Posts
    • 990 Thanks
    Frozen_up_north
    • #4
    • 18th Jul 19, 5:34 PM
    • #4
    • 18th Jul 19, 5:34 PM
    Giff Gaff are the same price for bundles: https://www.giffgaff.com/sim-only-plans

    O2 Classic and Three PAYG both have low costs for occasional use (3p/min, 2p/txt, 1p/MB).
    • Cisco001
    • By Cisco001 19th Jul 19, 10:05 AM
    • 3,158 Posts
    • 1,361 Thanks
    Cisco001
    • #5
    • 19th Jul 19, 10:05 AM
    • #5
    • 19th Jul 19, 10:05 AM
    yeah I probably should, but I think their "bundles" are pretty good value. I'm looking at the 10 one - 3GB data. Is there better than that elsewhere?
    Originally posted by andrewf75
    Voxi doing 6Gb for 10.

    Just ask for PAC and switch.
    • andrewf75
    • By andrewf75 19th Jul 19, 10:54 AM
    • 9,348 Posts
    • 16,402 Thanks
    andrewf75
    • #6
    • 19th Jul 19, 10:54 AM
    • #6
    • 19th Jul 19, 10:54 AM
    Just ask for PAC and switch.
    Originally posted by Cisco001
    I will be doing that if the latest attempt to switch me over fails

    Thanks
    • ivinsp
    • By ivinsp 19th Jul 19, 11:40 PM
    • 213 Posts
    • 93 Thanks
    ivinsp
    • #7
    • 19th Jul 19, 11:40 PM
    • #7
    • 19th Jul 19, 11:40 PM
    You may not even have to speak to Voda now that the porting rules have changed

    Just text PAC to 65075 to get your PAC code
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