Repair or replace?

spyhunter · 1 April 2019 at 10:51PM

I have a Phillips ambillight TV. Its UHD 4K. HDR . 2 years old. Warranty just ran out .
Works fine but has patches on the screen that are only noticeable when it's a white background. Seems a shame to bin it if it's a cheap fix . Any ideas anyone ?

neilmcl · 1 April 2019 at 11:17PM

spyhunter wrote: »

I have a Phillips ambillight TV. Its UHD 4K. HDR . 2 years old. Warranty just ran out .
Works fine but has patches on the screen that are only noticeable when it's a white background. Seems a shame to bin it if it's a cheap fix . Any ideas anyone ?

Then why on earth would you want to bin it?

If there is indeed a fault then you do have your statutory rights to fall back on, via the Consumer Rights Act 2015.

spyhunter · 5 April 2019 at 9:47PM

It's just out of warranty so not sure how I would go about any sort of claim. That's why I'm asking for advice. . Is it worth repairing? How much would it cost ? Who would repair it. ?

I've never had a TV that needed repairing so soon after purchase.so am clueless where to go

[Deleted User] · 6 April 2019 at 8:02AM

spyhunter wrote: »

It's just out of warranty so not sure how I would go about any sort of claim. That's why I'm asking for advice. . Is it worth repairing? How much would it cost ? Who would repair it. ?

I've never had a TV that needed repairing so soon after purchase.so am clueless where to go

Try the Consumer Rights board, they have some very knowledgeable people on there regarding your particular problem.

https://forums.moneysavingexpert.com/forumdisplay.php?f=173

mobileron · 6 April 2019 at 9:11AM

Good advert for Richersounds 6 year warranty.

Garyswork2 · 13 July 2019 at 6:41PM

lol, or John Lewis 5 year. Yours is better, but 'nowt wrong with choice

Repair or replace?

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