Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • higda202
    • By higda202 9th Jun 13, 10:09 AM
    • 16Posts
    • 1Thanks
    higda202
    Dealing with dodgy car dealer/Trading standards
    • #1
    • 9th Jun 13, 10:09 AM
    Dealing with dodgy car dealer/Trading standards 9th Jun 13 at 10:09 AM
    I wonder if anyone has any advice on how to make the most impact with a Trading Standards complaint or other routes of action. I bought a faulty car, and am going through the motions of rejecting, small claims court etc. My major concern is that this does not seem to be an isolated event - as more and more similar complaints are appearing online about this dealer.

    My case:
    - Bought 2004 Vauxhall Astra 130000 miles £2300
    - Advertised with full MOT history. But recent failed MOT withheld which demonstrated pre-existing fault with engine.
    - Engine management light came on as we drove away - engineering inspection demonstrated hole in exhaust manifold and numerous other problems, car judders and does not drive well.
    - After much haggling dealer agreed to like for like exchange, refused refund. Refused test drive of proposed swap vehicle. Delayed AA inspection for 3 days - saying he might sell car in between unless we pay a deposit. Asked for £700 for swap car (of identical value to original) while AA in transit - thus incurring AA cancellation fees when I didn't agree.
    - Multiple terms in contract of sale attempting to limit his responsibility under the sales of goods act.

    I have continued to update trading standards and have managed to contact some others with similar issues who are doing the same. I suspect the small claims court will not get my money back as the company the sale has been routed through is in a poor financial state. VISA is another option.

    I wonder if anyone else has some useful suggestions to effect some change in this dealers practice, maximise the impact of a trading standards complaint? I'm genuinely concerned that a large proportion of this rouge traders business is based solely on ripping off the public.

    Thanks

    David
Page 2
  • Cocos88
    I wish I had seen your post earlier:/ My story - car started having problems a few hours after purchasing. I contacted him the next money and ask for my money back.We had a massive argument with him hanging up on me and me getting really frustrated. When I mentioned him that I will report the case to the Trading Standards he did not seem to care about it. All I want is my money back. I am now thinking to apply for a Visa scheme as you did and wondering if you have any success with it. Thank you.
    • higda202
    • By higda202 8th Nov 13, 11:53 AM
    • 16 Posts
    • 1 Thanks
    higda202
    Success in court
    I wish I had seen your post earlier:/ My story - car started having problems a few hours after purchasing. I contacted him the next money and ask for my money back.We had a massive argument with him hanging up on me and me getting really frustrated. When I mentioned him that I will report the case to the Trading Standards he did not seem to care about it. All I want is my money back. I am now thinking to apply for a Visa scheme as you did and wondering if you have any success with it. Thank you.
    Originally posted by Cocos88
    I didn't have success with VISA - but you might - give it a go.

    Adnan Khalid has now been successfully prosecuted in court (http://www.guardian-series.co.uk/news/10782799.Dodgy_car_dealer_fined/). But has already registered a new business (e.g. "Stargate Cars" this week) presumably to avoid further legal action. I would get to the small claims court ASAP. His brothers and father communally manage a variety of motor sales companies along Rosebank road and where it changes to Russell road E17/E10 - and have regularly changed names every 1-2 years.

    There is now a large group of us - would you like to be involved?

    I wonder if anyone else has any suggestions of how to pursue these issues (and protect the public), when the individual "businessmen" hide behind limited companies and regularly close them down and open up under another name? Trading standard has obviously intervened - but the current intervention is minimal and seems essentially just like a token effort, and will not effect any change of practice.
    Last edited by higda202; 08-11-2013 at 11:54 AM. Reason: missed word
    • Joe Horner
    • By Joe Horner 8th Nov 13, 2:09 PM
    • 4,649 Posts
    • 4,126 Thanks
    Joe Horner
    There is now a large group of us - would you like to be involved?

    I wonder if anyone else has any suggestions of how to pursue these issues (and protect the public), when the individual "businessmen" hide behind limited companies and regularly close them down and open up under another name?
    Originally posted by higda202
    If there are enough in the group who are reasonably local and willing, turn up and picket the place, after tipping off the local news channels? As long as you don't enter the property you're free to stand outside with big signs until he calls the police and they ask you to disperse - which would make great footage for the local news:

    "In other news, the police today took action to support a local used car dealer when many of his previous customers organised a protest against his dodgy trading uder a number of names, depsite recent convictions for trading standard offences"

    As long as any banners are factual and a matter of record, eg: "this guy's just been convicted" / "this is the 5th name in as many months for this company" but (presumably) not "this guy fiddles with sheep on the weekends", there's not a whole lot he can do apart from complain about the disturbance.

    Which means, even if the police do turn up, as long as you disperse when asked you can come back and do exactly the same thing tomorrow. And the day after. And the day after that......
    Last edited by Joe Horner; 08-11-2013 at 2:13 PM.
    • fivetide
    • By fivetide 8th Nov 13, 2:20 PM
    • 3,676 Posts
    • 3,936 Thanks
    fivetide
    If there are enough in the group who are reasonably local and willing, turn up and picket the place, after tipping off the local news channels? As long as you don't enter the property you're free to stand outside with big signs until he calls the police and they ask you to disperse - which would make great footage for the local news:

    "In other news, the police today took action to support a local used car dealer when many of his previous customers organised a protest against his dodgy trading uder a number of names, depsite recent convictions for trading standard offences"

    As long as any banners are factual and a matter of record, eg: "this guy's just been convicted" / "this is the 5th name in as many months for this company" but (presumably) not "this guy fiddles with sheep on the weekends", there's not a whole lot he can do apart from complain about the disturbance.

    Which means, even if the police do turn up, as long as you disperse when asked you can come back and do exactly the same thing tomorrow. And the day after. And the day after that......
    Originally posted by Joe Horner
    spot on. Well worth getting in touch with the local paper etc You should be able to time it all quite nicely.
    What if there was no such thing as a rhetorical question?
  • Gogo1234
    Anyone had success with getting refund from Bluegate? Thanks
    • higda202
    • By higda202 10th Dec 13, 4:43 PM
    • 16 Posts
    • 1 Thanks
    higda202
    I'd file your case with the small claims court ASAP as they will be shutting down the companies pretty shortly, I imagine....

    I hope you've reported to trading standards?
    • higda202
    • By higda202 7th Feb 14, 9:52 AM
    • 16 Posts
    • 1 Thanks
    higda202
    Changing name
    The same group are opening up under a new name, BD Trade Sales bdtradesales.co.uk - so I suspect there will be limited time to get claims in
    • jacsbmnt
    • By jacsbmnt 30th Dec 15, 3:29 PM
    • 1 Posts
    • 1 Thanks
    jacsbmnt
    BD Trade sales
    Bought an astra sept 15 over the phone as I could not get there to view as I had no car and am disabled but trusted the excellent write up and kind salesman. Paid full price as he said no offers, we all waited in for delivery but they were very late and it was dark and by now everyone had gone out and I was left in and as they parked it down a side street could not get out to check it. Next day my son looked to find no rubber on windscreen wipers, rear bumper severely scratched, needed new brake pads and discs, rear drivers side head lamp cracked, front two tyres on way out and front side mirror casing put together with black tape, and half missing. First bill Sept, wiper blades, front discs and pads, coil pack, break cleaner, door mirror cover and fan belt £260 to which after a while he paid. Dec car broke down twice, bill headgasket, cambelt kit, headskimming, recovery, coolant radiator, coolant fan with labour £1077.48, went to warranty to claim money back but they refused as we had only done 500 miles and trader should have seen all these problems before selling, asked Danny for money back as it was our Christmas money, even broke down to my embaressment and he promised several times to get money back to me, but never has, jobs still to be done, new wingmirror, 2 severly worn out pipes and respray for scratches. Have also paid out for a burst pipe, an extra recovery and two new tyres. This car came with a years mot, really. What upsets me is that he knows I am disabled and even asked if a wheelchair can fit in the boot. I have contacted bank re my visa today and they can't help so next step trading standards. Please no one buy from this low life who does not care who he robs.. One more thing the garage who done the repais reckons that this had a front impact accident.
    • higda202
    • By higda202 21st Apr 16, 7:29 PM
    • 16 Posts
    • 1 Thanks
    higda202
    On the TV
    Have now appeared on don't get done get Dom

    https://m.youtube.com/watch?v=fI3Xt3puMTI

    And the sheriffs are coming

    http://projectwatchseries.com/the-sheriffs-are-coming-season-5-episode-3/198082
    • londonTiger
    • By londonTiger 21st Apr 16, 8:00 PM
    • 4,826 Posts
    • 1,308 Thanks
    londonTiger
    trading standards probably wont help you directly, but you should complain and the more complaints a trader gets the bigger their wrap sheet becomes at TS until they are forced to take action.

    Even then if the individual is protected under a ltd they will most likewly just dissolve and set up another company on the same premisis.

    There are soooo many dodgy/illegal traders in the country they dont have the resources to deal with individual cases like this.
    Last edited by londonTiger; 21-04-2016 at 8:10 PM.
    • londonTiger
    • By londonTiger 21st Apr 16, 8:09 PM
    • 4,826 Posts
    • 1,308 Thanks
    londonTiger
    My case:
    - Bought 2004 Vauxhall Astra 130000 miles £2300
    Originally posted by higda202
    why?????????
    • motorguy
    • By motorguy 21st Apr 16, 8:36 PM
    • 18,908 Posts
    • 11,707 Thanks
    motorguy
    why?????????
    Originally posted by londonTiger
    Because he bought it three years ago - read the date on the original post
    "We have normality. I repeat, we have normality. Anything you still can't cope with is therefore your own problem."
    • arcon5
    • By arcon5 22nd Apr 16, 5:34 AM
    • 13,675 Posts
    • 8,656 Thanks
    arcon5
    Surprised op and the more recent poster haven't taken a bit of a bashing tbh.
    Bought old used cars and complaining about silly little thinks like exhaust and scratches!! Mental!
    • Nodding Donkey
    • By Nodding Donkey 22nd Apr 16, 6:39 AM
    • 2,629 Posts
    • 2,224 Thanks
    Nodding Donkey
    Sadly a common story in the used car industry.
    • Mandisha
    • By Mandisha 20th Feb 18, 7:57 PM
    • 1 Posts
    • 0 Thanks
    Mandisha
    Visa
    Do you mean using chargeback scheme?
    I am having half of the same problem as yours. I wonder how u managed to get out of this? I am doing the best I can to get some help from media. Any advice to report it to media would be much appreciated.
    I have tried citizens advice - problems with a used car
    I have tried using chargeback scheme, we were told to give car back and money will be ours, when we did so chargeback case is now coming as they wont be able to refund the money! are you kidding me? I now have no car and seems like I wont have the money too. I will ring trading standards tomorrow while trying the court and hearing date is set.
    Last edited by Mandisha; 20-02-2018 at 8:06 PM. Reason: that would include more options rather than just visa
    • Le_Kirk
    • By Le_Kirk 21st Feb 18, 8:36 AM
    • 5,357 Posts
    • 5,125 Thanks
    Le_Kirk
    You've jumped on someone else's very old thread and given only half (or actually less than half) a story. It would be better for you if you started your own thread (there is a button marked "New Thread" at the top of the sub-forum page) and give all the details and then someone might be able to help. For trading standards you have to report it through Citizens Advice Bureau.
    • higda202
    • By higda202 20th Feb 19, 9:48 AM
    • 16 Posts
    • 1 Thanks
    higda202
    Chargeback
    Didn’t have any luck with this. Some people had luck in the courts, but it takes plenty of effort. They’ve already featured on TV multiple times. How did you fare?
    • higda202
    • By higda202 5th Apr 19, 9:46 AM
    • 16 Posts
    • 1 Thanks
    higda202
    Still at it
    Looks like still at it. Another name change to lea bridge motors....
    I wonder what the purpose of trading standards is, if this remains possible?

    Co sister signing the following petition:

    http://chng.it/DHhmCPT9rt
    • shaon15
    • By shaon15 9th Jun 19, 10:03 PM
    • 3 Posts
    • 0 Thanks
    shaon15
    Anyone that has had previous issues with this dealership please please contact me!
    • shaon15
    • By shaon15 9th Jul 19, 1:24 PM
    • 3 Posts
    • 0 Thanks
    shaon15
    RS Car Sales Ltd in Leyton
    Please note that Adnan Khalid (Danny/Danish) has now opened up a new company called:

    RS Car Sales Ltd
    85 Russell road
    Leyton / Walthamstow
    London
    E10 7ES

    Please ensure that you avoid this company!
    Adnan Khalid - 07770 750965

    Please sign petition to ensure that this does not continue - the link is on the above posts.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

240Posts Today

2,975Users online

Martin's Twitter